Retail Softlines Sales Lead

About the role

The Lead at DICK’S Sporting Goods plays a critical role in executing brand standards and enhancing the teammate experience. They are the in-store expert of their business/departments, focusing on delivering exceptional service and guiding teammates.

Responsibilities

• Supports building and hiring a strong team by observing in-store interviews and department tours.
• Builds a people-first culture by connecting with every teammate to foster mutual trust, respect, and strong store recognition.
• Plans, organizes, and controls the store's operations 30 days out, including setting up effective approaches and aligning on necessary workforce.
• Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on priority.
• Upholds company merchandising and presentation standards by following established guidelines and maintaining confidentiality of all Company information.
• Assists the store leadership team with general supervision, training teammates on company procedures, and assisting with onboarding and cross-training.
• Prioritizes coaching and developing oneself and others, providing hands-on coaching and teaching the "why" behind tasks, plans, and processes.
• Leads by example to support the organization's vision and help teammates understand how their responsibilities align with the common purpose and delivering an exceptional shopping experience.
• Maintains an inclusive store environment where everyone feels welcome and safe, treated with respect, and adheres to established policies and procedures related to safety, loss prevention, and standard operating procedures.
• Performs other tasks as assigned by management.

Requirements

• Flexible availability, including nights, weekends, and holidays.
• Prior retail sales experience (or customer-focused experience) preferred.
• Ability to stand, bend, stoop, reach, push, pull, and lift up to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet with the use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Qualifications

• Flexible availability - including nights, weekend, and holidays.
• Prior retail sales experience (or customer-focused experience) preferred.
• Ability to stand, bend, stoop, reach, push, pull, and lift up to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet with the use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Skills

• Strong interpersonal and communication skills.
• Leadership and team-building abilities.
• Problem-solving and decision-making skills.
• Customer service orientation.
• Adaptability and flexibility.

Benefits

DICK’S Sporting Goods offers a comprehensive suite of benefits, including paid leave compliance, a generous suite of benefits, and opportunities for professional growth and development.

Pay

Targeted Pay Range: $18.00 - $26.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience, and position offered.

Schedule

Flexible availability, including nights, weekends, and holidays.