Retail Sleep Center Specialist

This position is for our Sleep Center. The Sales Specialist 1 is responsible for delivering an exceptional guest experience by executing the Living Spaces Guest Engagement Model, driving sales performance, and maintaining showroom standards.

Responsibilities

• Drive sales performance against targeted SPH (Sales Per Hour) and company KPIs while achieving high levels of guest satisfaction as measured by survey results.
• Achieve individual sales performance expectations, including SPH and applicable company KPIs.
• Analyze daily sales results, partner with leadership on behavioral expectations, and develop monthly proficiency plans using company sales reporting tools.
• Promote a positive, guest-focused store culture that supports revenue objectives and brand standards.
• Execute style guide directives, oversee merchandising and labeling, and ensure completion of Sales Merchandising Fundamentals on the showroom floor.
• Maintain inventory accuracy and comply with company asset protection and loss prevention standards.
• Assist with furniture assembly and preparation according to company guidelines.
• Utilize company systems and tools effectively while adhering to established operational processes and procedures.
• Perform additional duties as assigned to support overall store operations and enhance the guest experience.

Requirements

• High School Diploma or GED equivalent.
• At least one (1) year of retail experience in a direct customer interactive environment preferred; high volume experience is preferred.
• Equivalent combination of education and experience will be considered.
• Experience with Microsoft Office programs.

Pay

$15.50 - $20.15 per hour. Overtime pay is available for eligible, non-exempt team members.

Benefits

• Team bonus based on meeting specific goals and KPIs (for retail, guest services, and distribution center team members).
• Medical, dental, and vision insurance (full-time only).
• 401(k) with company match (full and part-time).
• Vacation (full-time only or as otherwise required by applicable law).
• Paid sick leave (full and part-time).
• Flex or Health Spending Account (for eligible full-time only).
• Employee Assistance Program (full and part-time).
• Holiday pay (full-time only).
• Life insurance (full-time only).
• Reimbursement for expenses as required by applicable law and company policy.