Center Store Retail Specialist

Full-time position based in Carrollton, Plano, and Frisco, Texas.

About the role

Empire Marketing Strategies supports Meat/Seafood, Deli/Bakery, Produce, and Grocery suppliers in Kroger stores across an assigned territory. The Retail Specialist sells and ensures best-in-class in-store merchandising — building displays, packing out product, replenishing permanent secondary displays, and maintaining salability of all authorized items — while calling on stores at the established frequency.

Responsibilities

• Shelf Maintenance
  • Rotate product as required by manufacturer for perishable merchandise and freshness checks.
  • Conduct regular checks of store shelf tags to ensure continued distribution and assist with reordering.
  • Ensure all retail objectives and shelf standards are met and maintained in assigned territory.
  • Keep sections set to customer’s schematic or stocking plan as required or beneficial to manufacturer or clients.
  • Maintain 100% distribution of all manufacturer-client products approved by the Kroger family of companies or Planogram (POG) team.
  • Sell and service all principal accounts represented by Empire to ensure authorized items are on shelf, priced, and tagged properly.
• Product Analysis & Reporting
  • Maintain and update all territorial records.
  • Review sales reports to maintain awareness of progress toward assigned goals.
  • Maintain competitive awareness and promptly report information through proper channels.
  • Report completely and on time using supplied forms at the requested frequency.
  • Utilize reporting tools such as PowerBI or Go Spot Check to report on specific goals and targets.
• Promotional Display Maintenance
  • Set up displays of manufacturer or client brands within customer regulations and manufacturer/client display objectives.
  • Coordinate activities and cooperate with Operations regarding execution of promotional programs, including reporting and future order requirements.
  • Execute point-of-sale material and Instant Redeemable Coupons to stores as required by the manufacturer or client and approved by the retailer.
• Customer Support and Training
  • Establish and maintain rapport with all store personnel in assigned territories.
  • Perform training demonstrations for customer employees regarding proper preparation and/or display of product.
• Other Administrative Duties
  • Timely communication via email and telephone.
  • Maintain territory files and company-owned office equipment.
  • Attend and participate in all scheduled company meetings.
  • Exercise expense control within guidelines.
  • Other duties as required.

Requirements

Education and Experience

• High school diploma or equivalent required.
• Current Driver’s License and clean Motor Vehicle Report required.
• 1–2 years of CPG/grocery/retail industry related experience preferred.

Physical Requirements

• Ability to operate a motor vehicle and travel regularly between work sites; additional travel as needed, which may include overnight stays.
• Prolonged periods of standing – 80% of the time.
• Ability to change positions between sitting, squatting, standing, and kneeling on a regular basis.
• Regular lifting and moving up to 25–35 pounds; occasional lifting and moving up to 40–60 pounds.
• Regular use of hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms.
• Specific vision abilities: close vision and ability to see objects, information on computer screens, and/or view written information from distances of 20–40 feet.

Tools and Equipment

• Regular operation of a personal motor vehicle to and from work sites.
• Regular operation of manual pallet jacks and hand trucks on work sites.
• MS Excel proficiency.

Work Environment

• Duties typically performed in a retail grocery store setting, which could include refrigerated or freezer environments.
• Also required to be in outside facilities, including customer warehouses, kitchens, and manufacturer-client facilities, all requiring more safety precautions than a normal office environment.
• Noise levels – typically moderate.

Required Skills/Abilities

• Ability to write clear and concise correspondence.
• Ability to accurately exchange information.
• Excellent interpersonal and customer service skills.
• Ability to operate autonomously, with strong personal drive for results.
• Ability to effectively present information in one-on-one or group situations.
• Ability to read and comprehend simple to sometimes complex instructions, correspondence, and memos.
• Ability to solve practical problems and deal with a variety of concrete variables where only limited standardization exists.
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Benefits

• Flexible, Monday–Friday work schedule.
• 9 paid holidays annually.
• Competitive salary plus 80% employer-covered benefits.
• Full-Time Associates: eligible for medical, dental, vision, life and AD&D insurance, disability coverage, a retirement program, mental health support, paid time off, and 9 paid holidays annually.
• Part-Time Associates: eligible for retirement program and access to mental health support resources.
• Dynamic work environment where you’ll make a real impact.

Pay

$27,000 – $43,000 annually.

Schedule

Monday–Friday, flexible schedule with 9 paid holidays off.