Retail Shortage Control - Part Time
About the role
As a Shortage Control Associate, your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high-risk areas will contribute to mitigating theft and creating a safe and enjoyable shopping environment.
Responsibilities
Your discipline, awareness of your surroundings, and commitment to maintaining safety and security standards will be critical as you monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities. You will engage with our customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.
- Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
- Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
- Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
- Create a secure environment and reduce opportunities for theft
- Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
- Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
- Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
Requirements
- 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
- Ability to stand and walk for extended periods of time and to visually monitor store environment
- Ability to maintain confidentiality is required
- Ability to review, analyze and comprehend business trends
- Ability to exhibit a positive demeanor, strong posture, and energetic greeting
- Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
- Excellent communication with customers and co-workers
- Excellent leadership skills that support fostering productive business relationships
Benefits
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
Pay
Base Pay: $15.00 per hour - $15.00 per hour
Schedule
Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.