Retail Services Associate

Essential Functions

• Provide behind the counter training for deli associates, with specific focus on excellent customer service, product knowledge, product pairing, slicing techniques, etc.
• Develop and cultivate working relationships at store level, including the store and deli managers, as well as deli associates.
• Responsible for managing individual store’s inventory to ensure potential for optimal sales output and mitigate shrink.
• Responsible for monitoring and managing individual store performance to ensure program compliance is met at store and retail level.
• Build awareness of the Boar’s Head Brand premium product portfolio by engaging consumers through product sampling.
• Cultivate a selling culture within the deli, mentoring deli associates to remain passionate about providing exceptional customer service.
• Actively promote Boar’s Head Brand products by educating consumers on flavor, nutrition information, quality and complementary products.
• Responsible for managing comparative sales at individual store level to ensure growth of the Brand.
• Update merchandising and marketing materials as necessary.
• Set service case to ensure full product line is displayed in an organized and appetizing manner.
• Maintain retail product presentations, ensuring displays are fully stocked, clean, and visually pleasing and that each item is properly priced.
• Affiliate with Local Purveyor with development and set up of new accounts.
• Support the route’s effectiveness and efficiencies as assigned.

Key Qualifications

• Knowledge of Boar’s Head products, inclusive of flavor, nutritional information, and complimentary products (training provided).
• Willingness to engage customers and actively promote the Boar’s Head Brand.
• Willingness to operate a slicer (training provided).
• Willingness to maintain consistent close interaction with consumers.
• Ability to transport and set-up a folding table, utensils, platters, etc.
• Must exhibit good food safety and sanitation practices at all times.
• Be energetic and possess a serving attitude.
• Must have own transportation and be willing to travel to different geographic locations.

Education And Experience

• High school diploma or equivalent, college degree preferred.
• Three (3) to Five (5) years’ related experience.
• Experience with food preparation helpful.
• Valid driver’s license and clean driving record.