Retail Service Merchandiser NE

About the role

The Retail Merchandiser plays a key role in supporting supermarket partners by ensuring well-stocked, organized, and visually appealing in-line categories, seasonal displays, and promotional sections. This position focuses on helping customers drive profitable sales while representing IDI through strong in-store relationships.

Responsibilities

• Generate sales orders
• Stock shelves
• Maintain inventory levels
• Address basic store-level issues
• Generate weekly service reports for timely submission via tablet
• Manage back stock ensuring product is worked to shelf
• Ensure planogram compliance at shelf
• Perform other duties as assigned

About Imperial (IDI)

Imperial is a recognized leader in supermarket non-foods distribution and merchandising. For over 85 years, we’ve helped our partners grow smarter and stronger—offering unmatched product selection, customized programs, and expert retail support across health, beauty, wellness, general merchandise categories. IDI supports over 50 regional and independent retail grocery banners with products from major national CPG brands as well as customized private label and seasonal program options. What sets us apart? Our singular focus is on providing retailers with the value, innovation, and differentiation they need to thrive in today's dynamic marketplace. Our Mission prioritizes people, embraces change, and fosters growth. And our Vision is to redefine partnership with a lasting impact on our customers, communities, and the industry.

Schedule

Monday-Friday in South Hadley MA

Pay

This role qualifies for a commission-based pay option. The hourly base pay would be between $15.75-$20.00 depending on experience plus commission of up to $5.26 more per hour based on weekly sales.