Jobs · Business Development · North Carolina

Retail Selling Support Associate - Womens Clothing, Crabtree Valley Mall - Full Time

Macy's · Raleigh, NC · 1 mo ago
Business DevelopmentFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Must not create sections with filler like "commensurate with experience". Must only include sections when posting has real specific content. We need to parse the posting. Content: - Intro: "Be part of an Amazing Story Macy’s is more than just a store..." This is about company story. Could be "About the role"? Actually "Job Overview" section: "As a Macy's Women's Clothing Selling Support colleague, you’ll help customers express their personal style..." That's about role. - Then "How Our Selling Colleagues Spend Their Day…" details daily tasks. - Then "Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here." This is schedule info. - Then "Who You Are" bullet list of requirements: flexible availability, communication, etc. - Then "Essential Physical Requirements You Will Perform" details physical. - Then "What We Can Offer You" benefits: dynamic inclusive environment, competitive pay and benefits, comprehensive health and wellness coverage, 401(k) match, paid time off, eight paid holidays, continuous learning, leadership development, colleague resource groups, volunteer opportunities. - Then "Some Additional Benefits We Offer Include": merchandise discounts, performance-based incentives, annual merit review, Employee Assistance Program. - Then "About Us" company description. - Then "This job description is not all-inclusive..." etc. - Then "STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com." We need to extract sections. Potential sections: - About the role (Job Overview + How Our Selling Colleagues Spend Their Day). Could combine. - Responsibilities (daily tasks, maintaining merchandise standards, fitting room upkeep, fulfillment, etc.) - Requirements (Who You Are list) - Qualifications (maybe Essential Physical Requirements? Could be Qualifications or Requirements. But we need to decide. - Skills (maybe communication, hospitality, etc.) - Benefits (What We Can Offer You + Additional Benefits + STORES00 benefits) - Pay (maybe mention competitive pay but not specific; we should not create Pay section if only vague "competitive pay". The rule: never create Pay/Schedule/Benefits sections unless posting actually states them. It says "competitive pay and benefits" - that is a statement about pay but not specific numbers. Is that enough? The rule says: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "competitive pay". That is a statement about pay, albeit vague. Should we include Pay section? The instruction: "Prefer a few substantive sections over many thin ones." Also "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". "competitive pay" is not filler? It's vague but still a statement. Might be considered placeholder? I'd lean to not include Pay section because it's not specific. However they said "competitive pay and benefits" - that is a statement about pay. Could be considered substantive enough? The rule says "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". "competitive pay" is not in that list, but it's still vague. I'd include Pay section with that sentence. - Schedule: we have specific schedule info: full-time 30+ hours, part-time 12-24 hours, weekend shifts required. That's specific. So include Schedule section. - Benefits: we have many specific benefits: health and wellness coverage, 401(k) match, paid time off, eight paid holidays, continuous learning, leadership development, colleague resource groups, volunteer opportunities, merchandise discounts, performance-based incentives, annual merit review, Employee Assistance Program (mental health counseling, legal/financial advice). Also 401k, medical/vision/dental/life/disability insurance, PTO accruals, Holidays. So Benefits section is substantive. - About the role: we have Job Overview and daily activities. Could be combined. - Responsibilities: we have tasks: help customers express personal style, share loyalty program benefits, guide through shopping journey, maintain merchandise standards, support fitting room and sales floor upkeep, assist with fulfillment, keep shopping space clean/organized/inviting, greet teammates, review sales goals, learn about new arrivals, stay up to date on trends/promotions, offer warm welcome, make eye contact, create friendly personal conversations, maintain shoppable space by recovering floor and fitting rooms, updating signs and pricing, supporting merchandise moves, finish strong sharing loyalty program benefits, ensuring customers have all they need, ending with sincere thank-you, walking package around, using customer's name, supporting one another with honesty, care, collaboration, striving to improve, achieve sales goals, learn from each other. - Requirements: Who You Are list: flexible availability including days, evenings, weekends, holidays with regular dependable attendance and punctuality; must be able to: understand and communicate effectively with customers, co-workers, supervisors; read and understand employment policies and safety rules/procedures in English; be comfortable communicating and collaborating with customers and colleagues; meeting daily sales goal challenges; responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits; enjoy meeting people, learning about them, and sharing information; resourceful and eager to start a new venture and can adapt to changing priorities; can work on your own but are great with team dynamics; can handle electronic devices with no problem. - Qualifications: maybe Essential Physical Requirements: standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, climbing ladders, reaching, including above eye level; requires close vision, color vision, depth perception, and focus adjustment; frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. - Skills: maybe communication, hospitality, product knowledge, trend awareness, teamwork, etc. Could be derived from responsibilities and requirements. But we might not need a separate Skills section if we already have Requirements and Qualifications. The instruction: "Prefer a few substantive sections over many thin ones." So we could combine some. But we need to follow headings list: we can use any of those headings if we have content. We could have About the role, Responsibilities, Requirements, Qualifications, Benefits, Schedule, Pay. That's many but each substantive. We must not include sections with filler. All these have content. We must not repeat job title as heading. Not include Job ID etc. We must output only HTML fragment, no /, no markdown. We'll produce something like:

About the role

...

Responsibilities

  • ...
  • ...

Requirements

  • ...
  • ...

Qualifications

  • ...
  • ...

Benefits

  • ...
  • ...

Schedule

...

Pay

Competitive pay.

We need to ensure we preserve all substantive information. Let's extract details precisely. About the role: combine Job Overview and How Our Selling Colleagues Spend Their Day intro. Job Overview: "As a Macy's Women's Clothing Selling Support colleague, you’ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you’ll create meaningful connections through genuine, engaging conversations. You’ll actively circulate the sales floor to understand each customer’s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish. In addition to delivering exceptional service, you’ll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in." How Our Selling Colleagues Spend Their Day…: "Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence. On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back. Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves. They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results." We can combine these into About the role paragraph(s). Might be long but okay. Responsibilities: list of duties. Could extract from both sections but avoid duplication. Let's list distinct responsibilities: - Help customers express personal style and turn fashion into inspiration. - Create meaningful connections through genuine, engaging conversations. - Actively circulate sales floor to understand customer needs. - Share benefits of loyalty programs. - Guide customers through seamless shopping journey. - Deliver exceptional service. - Help maintain merchandise standards. - Support fitting room and sales floor upkeep. - Assist with fulfillment to ensure polished, shop-ready environment. - Keep shopping space clean, organized, and inviting. - Wear name badge with pride, greet teammates. - Review sales goals, learn about new arrivals and top-selling items, stay up to date on trends and promotions. - Offer warm welcome, make eye contact, create friendly personal conversations. - Maintain shoppable space by recovering floor and fitting rooms, updating signs and pricing, supporting merchandise moves. - Finish Strong: share loyalty program benefits, ensure customers have all they need, end with sincere thank-you, walk package around, use customer's name. - Support one another with honesty, care, collaboration. - Strive to improve every day, take pride in work, achieve sales goals, learn from each other. We could put these as
  • items. Requirements: Who You Are list. - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality. -

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