Retail Security Officer Part Time

About the role

The Retail Security Officer helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control and patrolling a variety of locations. They preserve order while enforcing regulations and directives for our client sites pertaining to personnel, visitors, and the area.

What You Can Expect

• Greet vendors, customers, client employees, client, and aid as needed
• Conduct internal foot patrol when needed to check for unsafe conditions, hazards, security violations, blocked ingress and egress, mechanical problems, unauthorized persons, inspects grounds using appropriate equipment and protective gear
• Monitor entrance/exits and provide guidance to site visitors, and/or vendors
• Complete daily activity (DAR), incident reports and logs via Securitas and client systems
• Provide an atmosphere in which all customers, client employees, site visitors, client, and Management know their needs are being met
• Present a good image to client, public, and Management
• Operates in a calm manner and directs persons who cause disruption to leave property
• Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others
• Observes and reports incidents or suspicious activity to client, Company Management, or public safety authorities as appropriate for the circumstances and/or as required by the site
• Acts to ensure that all property removal is conducted within appropriate policy requirements and in accord with client standards
• Carries out specific tasks and duties of similar nature and scope as required for assigned site

Requirements

• 18 years of age or older
• High School Diploma or GED required
• Security, Law Enforcement, or Military experience a plus
• Must be able to work independently
• Must be able to remain calm and professional during stressful situations
• Must have great attention to detail and remain vigilant throughout shift
• Must have a professional demeanor
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation
• All candidates must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation
• Appropriate I9 Identifications at time of hire
• Ability to stand and walk for long periods of time
• Willingness to travel 25-30 miles to and from work
• Understands the nature of customer service and interactions with the public
• Must be reliable, accountable, punctual, and have a strong work ethic
• Conflict resolution and de-escalation skills a plus
• Must be able to interact with and greet site visitors, customers, client employees, or client in a positive manner, while maintaining excellent customer service
• Intermediate computer/technology skills needed to ensure completion of daily activity reports, and logs via handheld devices, and ability to report alarms via telephone
• Must have excellent customer service and interpersonal communication skills to assist vendors, public, client, and Office Management
• Must be open to communication and feedback from client, and Office Management
• Must be able to adhere to 15 minute, and lunch breaks
• Must be able to work in a team and asset protection environment to ensure site/organizational goals are achieved daily
• Must be able to remain organized and professional
• Must be able to learn and adhere to security operations
• Must provide high quality customer service in-person, via radio, and over the telephone
• Must be able to obtain Pueblo Guard Card license and maintain it every year
• Must be able to attend in-person interview, and in-person orientation in Colorado Springs if hired

Pay & Schedule

• Wage: $17.76/HR
• Schedule: Sat: 11AM - 11:30 PM
• Primary Location: Pueblo West, CO (Some sites not accessible by public transportation due to location and/or shift)

Benefits

• Life, AD&D, & Disability Insurance
• Virtual Medical Appointments With Telemedicine
• Paid Time Off
• FREE Uniforms
• Paid Training
• Paid Weekly
• Employee Assistance Program
• DailyPay Access Program
• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More
• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work
• Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.