Retail Security Officer

We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.

Responsibilities

• Security & Patrol
  • Patrol assigned areas or maintain a fixed post to monitor activity
  • Control access points and manage pedestrian/vehicle traffic
  • Identify and report suspicious activity, incidents, or safety concerns
  • Respond to alarms, emergencies, and on-site incidents
• Monitoring & Reporting
  • Monitor CCTV cameras and security systems
  • Complete daily activity logs, incident reports, and required documentation
  • Maintain awareness of surroundings at all times
• Safety & Compliance
  • Follow all post orders, company policies, and safety procedures
  • Maintain knowledge of emergency response protocols
  • Inspect property for safety risks (fire hazards, equipment issues, etc.)
  • Support loss prevention and recommend safety improvements
• Customer Service
  • Greet and assist customers, employees, and visitors in a professional manner
  • Provide directions and support as needed
  • Maintain a visible, approachable presence on-site

Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.

Requirements

• High School Diploma and/or equivalent (GED)
• Must be willing to submit to a background and drug screen; any offer of employment is contingent upon the successful completion of a background investigation
• Valid driver’s license required
• City Security license is required upon hire (we can help you obtain this)
• Must be at least 21 years of age
• Strong customer service and communication skills
• Ability to stay alert and respond calmly in emergency situations
• Reliable, punctual, and able to follow directions
• Ability to write clear and accurate reports
• Must present a professional appearance and demeanor

Preferred Qualifications

• Prior security or customer-facing experience
• Familiarity with CCTV, alarms, or access control systems

Skills & Attributes

• High level of attentiveness and situational awareness
• Dependable and team-oriented
• Able to multitask and work in a fast-paced environment
• Strong work ethic with a sense of urgency

Work Expectations

• Arrive on time in full uniform and ready to work
• Stay engaged and proactive throughout your shift
• Follow all safety, training, and compliance requirements

Benefits

• Weekly pay
• Flexible scheduling
• Employee discounts
• Employee Assistance Program (confidential support resources)
• Supportive work environment focused on well-being