Retail Seasonal Service Team Member
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. No Job ID.
We must remove boilerplate: EEOC, legal, accommodation contact? The accommodation request lines maybe considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The accommodation request lines are part of legal/EEO? They mention contacting supervisor for accommodation. That's likely legal/EEO boilerplate. Should remove. Also the "Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job." is legal. Remove. Also "Michaels requires all team members in this role to be at least sixteen (16) years or older." That's a requirement (age). Keep? It's a requirement but not legal boilerplate? It's a specific requirement. Keep.
But the lines about contacting supervisor for accommodation and Customer Care phone number are boilerplate; remove.
Also the EEOC posters lines remove.
Also the "For more information, please visit www.michaels.com." maybe keep as part of about the company? Might be considered boilerplate but it's substantive about company. Could keep as part of About the role or maybe a separate "About the company". But we only need sections when posting has real specific content. Could include an "About the company" paragraph. However headings limited to About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put company info under About the role.
We need to preserve all substantive information; do not invent or summarize away detail.
Let's extract substantive content:
Intro: "Store - Jackson, TN Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities Other duties as assigned"
That's a big block of responsibilities. We'll break into list items.
Then "Preferred Type Of Experience The Job Requires Retail and/or customer service experience preferred" => requirement: Retail and/or customer service experience preferred.
Physical Requirements: list: Ability to remain standing for long periods of time; Ability to move throughout the store; Regular bending, lifting, carrying, reaching, and stretching; Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Work Environment: Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Age requirement: Michaels requires all team members in this role to be at least sixteen (16) years or older.
Company description: At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
Benefits: Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com.
We should not include the "For a summary of benefits..." as it's a link; maybe keep as prose.
We must not include application instructions (like contact supervisor etc). Already removed.
Now format.
We'll have sections:
- About the role (maybe include location and purpose). Could start with a paragraph: "Store - Jackson, TN" plus description of role purpose? Actually the intro includes many duties; but we already have Responsibilities. So About the role could be a brief summary: maybe the first sentence: "Store - Jackson, TN Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience." But that's also duty. Could combine.
Better: About the role: a paragraph describing the role: "Store - Jackson, TN: Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience." Then responsibilities list.
But we must not duplicate content. If we put that in About the role, we should not repeat it in Responsibilities. However the responsibilities list includes many items; we can keep the rest.
Let's extract About the role: maybe the first two sentences: "Store - Jackson, TN Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience." That's location and core purpose.
Then Responsibilities: the rest of the duty list (starting from "Complete truck un
for prose. We must not repeat job title as heading. No Job ID. We must remove boilerplate: EEOC, legal, accommodation contact? The accommodation request lines maybe considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The accommodation request lines are part of legal/EEO? They mention contacting supervisor for accommodation. That's likely legal/EEO boilerplate. Should remove. Also the "Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job." is legal. Remove. Also "Michaels requires all team members in this role to be at least sixteen (16) years or older." That's a requirement (age). Keep? It's a requirement but not legal boilerplate? It's a specific requirement. Keep. But the lines about contacting supervisor for accommodation and Customer Care phone number are boilerplate; remove. Also the EEOC posters lines remove. Also the "For more information, please visit www.michaels.com." maybe keep as part of about the company? Might be considered boilerplate but it's substantive about company. Could keep as part of About the role or maybe a separate "About the company". But we only need sections when posting has real specific content. Could include an "About the company" paragraph. However headings limited to About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put company info under About the role. We need to preserve all substantive information; do not invent or summarize away detail. Let's extract substantive content: Intro: "Store - Jackson, TN Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities Other duties as assigned" That's a big block of responsibilities. We'll break into list items. Then "Preferred Type Of Experience The Job Requires Retail and/or customer service experience preferred" => requirement: Retail and/or customer service experience preferred. Physical Requirements: list: Ability to remain standing for long periods of time; Ability to move throughout the store; Regular bending, lifting, carrying, reaching, and stretching; Lifting heavy boxes and accessing high shelves by ladder or similar equipment. Work Environment: Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Age requirement: Michaels requires all team members in this role to be at least sixteen (16) years or older. Company description: At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Benefits: Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com. We should not include the "For a summary of benefits..." as it's a link; maybe keep as prose. We must not include application instructions (like contact supervisor etc). Already removed. Now format. We'll have sections: - About the role (maybe include location and purpose). Could start with a paragraph: "Store - Jackson, TN" plus description of role purpose? Actually the intro includes many duties; but we already have Responsibilities. So About the role could be a brief summary: maybe the first sentence: "Store - Jackson, TN Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience." But that's also duty. Could combine. Better: About the role: a paragraph describing the role: "Store - Jackson, TN: Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience." Then responsibilities list. But we must not duplicate content. If we put that in About the role, we should not repeat it in Responsibilities. However the responsibilities list includes many items; we can keep the rest. Let's extract About the role: maybe the first two sentences: "Store - Jackson, TN Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience." That's location and core purpose. Then Responsibilities: the rest of the duty list (starting from "Complete truck un