Jobs · Business Development · Pennsylvania

Retail Seasonal Service Team Member

Michaels Stores · Pittsburgh, PA · 1 mo ago
Business DevelopmentPart-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Remove boilerplate, navigation, legal, EEO, etc. Keep substantive info. Let's parse the posting: - Location: Store - PITT-ROBINSON TOWNSHIP, PA (maybe location but not needed as heading; could be in a short p) - Deliver friendly customer service, help customers shop our store, and find what they’re looking for. - Ensure all customers receive a fast and friendly checkout experience. - Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. - Help customers shop, locate products, and provide them with solutions - Provide a fast and friendly checkout experience; execute cash handling to standards - Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments - Educate customers on the Voice of Customer (VOC) survey - Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) - Participate in the truck unload, stocking, and planogram (POGs) processes - Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store - Perform Store In Stock Optimization (SISO) and AD set duties as assigned - Support shrink and safety programs - Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards - Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members - Cross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities - Other duties as assigned - Preferred Type Of Experience: The Job Requires Retail and/or customer service experience preferred - Physical Requirements: Ability to remain standing for long periods of time; Ability to move throughout the store; Regular bending, lifting, carrying, reaching, and stretching; Lifting heavy boxes and accessing high shelves by ladder or similar equipment; If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. - Work Environment: Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings - Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. - At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. - Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com - Then EEO etc which we drop. We need to decide sections: About the role (maybe a brief description), Responsibilities (list of duties), Requirements (maybe experience, age, legal), Qualifications (maybe preferred knowledge/skills/abilities), Skills (maybe cross trained in custom framing?), Benefits (the benefits paragraph), Pay (none given), Schedule (work hours mention nights, weekends, early mornings). Since Pay not given, we should not include Pay section. Schedule we have mention of work hours include nights, weekends and early mornings – that's specific enough to include a Schedule section. We need to preserve all substantive info, not invent or summarize away detail. We must not create sections with filler like "commensurate with experience". So we include only sections with real content. Let's craft:

About the role

Store - PITT-ROBINSON TOWNSHIP, PA. Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

But we might combine some of the responsibilities into a list. Better: About the role could be a short paragraph summarizing the role: "As a Store Team Member at Michaels, you will provide friendly customer service, assist with shopping, ensure fast checkout, handle truck unloading and merchandise duties, and support store recovery and brand promises." But we must not invent details; we can paraphrase but must preserve substance. Paraphrasing is okay as long as we don't lose detail. We'll keep key points. Responsibilities: list of duties from the posting. Let's extract duties bullet list: - Deliver friendly customer service, help customers shop our store, and find what they’re looking for. - Ensure all customers receive a fast and friendly checkout experience. - Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. - Help customers shop, locate products, and provide them with solutions. - Provide a fast and friendly checkout experience; execute cash handling to standards. - Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments. - Educate customers on the Voice of Customer (VOC) survey. - Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). - Participate in the truck unload, stocking, and planogram (POGs) processes. - Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store. - Perform Store In Stock Optimization (SISO) and AD set duties as assigned. - Support shrink and safety programs. - Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. - Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members. - Cross trained in Custom Framing selling and production (Preferred Knowledge/Skills/Abilities) - Other duties as assigned. We might separate "Preferred Knowledge/Skills/Abilities" as Skills or Qualifications. Requirements: Retail and/or customer service experience preferred; must be at least 16 years old; satisfy federal, state, local legal requirements. Qualifications: maybe none specific besides experience. Skills: Cross trained in Custom Framing selling and production; maybe also ability to handle cash, etc. But we can put cross-trained under Skills. Benefits: as described. Schedule: work hours include nights, weekends and early mornings. We also have Physical Requirements and Work Environment; maybe we could put under Requirements or a separate section? The instructions only list specific headings; we could include Physical Requirements under Requirements or maybe under a generic section? But we should not create new headings not listed. However we could embed physical requirements in a

under Requirements or maybe under a generic "About the role". But we need to preserve all substantive info; we can include them in a paragraph under Requirements or maybe under a separate section like "Requirements" which can include experience, age, physical requirements. Let's decide: - About the role: brief overview. - Responsibilities:

    list of duties. - Requirements: includes experience preferred, age 16+, legal requirements, physical requirements (standing, lifting, etc.), work environment (climate controlled, outdoor, frame shop hazards, schedule nights/weekends/early mornings maybe but schedule separate). - Qualifications: maybe none; but we could omit if no specific qualifications beyond experience. The instructions: prefer few substantive sections over many thin ones. If Qualifications has no real specific content, we should omit it. - Skills: cross-trained in Custom Framing selling and production; maybe also cash handling, etc. But we can include cross-trained as skill. - Benefits: as described. - Schedule: work hours include nights, weekends and early mornings. We need to avoid repeating content. Ensure we don't duplicate. Let's craft HTML. We'll start with

    About the role

    ...

    Then

    Responsibilities

      ...
    Then

    Requirements

      maybe list: Retail and/or customer service experience preferred; Must be at least 16 years old; Must satisfy federal, state, and local legal requirements; Ability to remain standing for long periods of time; Ability to move throughout the store; Regular bending, lifting, carrying, reaching, and stretching; Lifting heavy boxes and accessing high shelves by ladder or similar equipment; If assistance needed, contact supervisor for reasonable accommodation; Public retail store setting with climate‑controlled public areas; some stock rooms may not be climate controlled; some outdoor work (cart retrieval, truck unloading); Frame shop contains glass cutter and heat press. But we need to ensure we don't create filler like "If assistance needed..." is from posting; it's substantive. We could also include "Work hours include nights, weekends and early mornings" under Schedule not Requirements. Thus Requirements includes physical and work environment. Skills:
      • Cross‑trained in Custom Framing selling and production
      Benefits:
      • 401(k) with employer match
      • Employee Assistance Program
      • Medical, dental, and vision coverage
      • Telemedicine services
      • Flexible spending accounts
      • Commuter benefits
      • Tuition assistance
      • Adoption assistance
      • Various voluntary insurance options
      • Employee discounts and access to partner discount programs
      But we need to preserve the description that benefits depend on position and eligibility; we can include a short p before list:

      Depending on position and eligibility, team members may have access to:

      then list. Schedule:

      Work hours include nights, weekends, and early mornings.

      We must not include Pay section. Now ensure we don't repeat content: The responsibilities list includes many items; we should not duplicate them elsewhere. Check that we didn't miss any substantive info: The purpose statement about Michaels, number of stores, Artistree, founded 1973, headquartered Irving TX, website. That's substantive but maybe could go under About the role or a separate section like "About the company". But we only have allowed headings; we could put that under About the role as additional paragraph. However About the role currently is about the role; we could add a second paragraph about the company. That's okay. But we must not invent; we can include that info. Let's incorporate: After the role description, add a paragraph: "Michaels is the leading destination for creating and celebrating in North America, operating

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