Retail Seasonal Customer Service Team Member

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the job posting. The posting: "Store - RAL-BRIER CREEK PKWY, NC Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutionsProvide a fast and friendly checkout experience; execute cash handling to standardsEngage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollmentsEducate customers on the Voice of Customer (VOC) surveyAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck unload, stocking, and planogram (POGs) processesResponsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock storePerform Store In Stock Optimization (SISO) and AD set duties as assignedSupport shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities Other duties as assigned Preferred Type Of Experience The Job Requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster" We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove EEOC statements, etc. Also remove "If you need help performing these essential functions..." maybe that's part of accommodation request; but that's likely part of EEO boilerplate. We can remove that line. Also remove "Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job." Might be considered legal boilerplate; but it's a requirement. Might keep? The instruction says remove legal/EEO/equal-opportunity/scam-warning boilerplate. That line is legal requirement; maybe it's boilerplate. Safer to remove. Also remove "Michaels is an Equal Opportunity Employer..." etc. Also remove EEOC posters lines. We need to keep substantive info: job description duties, responsibilities, qualifications, skills, benefits, etc. We need to decide sections: About the role (maybe a brief summary), Responsibilities (list of duties), Requirements/Qualifications (experience, age, etc), Skills (Preferred Knowledge/Skills/Abilities), Benefits (benefits description), Pay (not mentioned), Schedule (work hours include nights, weekends and early mornings). Also Physical Requirements and Work Environment maybe could be under Requirements or a separate section? But we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can combine Requirements and Qualifications? The instruction says use those headings if content exists. We could have Requirements (physical requirements, work environment, age) and Qualifications (experience). Or we could have Requirements (experience) and Qualifications (skills). But better to follow typical: Requirements = experience, education; Qualifications = skills/abilities. However we have "Preferred Knowledge/Skills/Abilities". That could be Skills. Also "Preferred Type Of Experience The Job Requires Retail and/or customer service experience preferred" could be Requirements. Also age requirement 16+ could be Requirements. Physical Requirements and Work Environment could be under Requirements as well (maybe as a sublist). But we need to decide. We also have "Cross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities Other duties as assigned". That's skills. We have benefits described. We have schedule: "work hours include nights, weekends and early mornings". That's schedule. We have no explicit pay. Thus sections: About the role (maybe a brief intro), Responsibilities (list of duties), Requirements (experience, age, maybe physical), Skills (preferred knowledge/skills/abilities), Benefits, Schedule. We need to avoid filler like "commensurate with experience". Not present. We need to output only HTML fragment. Let's extract duties: From the text: - Deliver friendly customer service, help customers shop our store, and find what they’re looking for. - Ensure all customers receive a fast and friendly checkout experience. - Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. - Help customers shop, locate products, and provide them with solutions - Provide a fast and friendly checkout experience; execute cash handling to standards - Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments - Educate customers on the Voice of Customer (VOC) survey - Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) - Participate in the truck unload, stocking, and planogram (POGs) processes - Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store - Perform Store In Stock Optimization (SISO) and AD set duties as assigned - Support shrink and safety programs - Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards - Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members - Cross trained in Custom Framing selling and production (maybe part of skills) - Other duties as assigned We need to avoid duplication: there are repeated lines like "Deliver friendly customer service..." and "Help customers shop..." etc. We'll consolidate. Now Requirements: - Retail and/or customer service experience preferred. - Must be at least sixteen (16) years or older. - Ability to remain standing for long periods of time. - Ability to move throughout the store. - Regular bending, lifting, carrying, reaching, and stretching. - Lifting heavy boxes and accessing high shelves by ladder or similar equipment. - Public retail store setting; all public areas climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press. - Work hours include nights, weekends and early mornings (but that's schedule). We could put physical requirements under Requirements. Skills: - Preferred Knowledge/Skills/Abilities (maybe includes cross-trained in Custom Framing selling and production) - Other duties as assigned (maybe not needed) - Possibly also: ability to engage customers, educate, handle cash, etc. But those are duties. We'll list skills as bullet points: Cross-trained in Custom Framing selling and production; ability to engage customers on rewards program and private label credit cards; ability to educate on VOC survey; ability to assist with omni-channel processes (BOPIS, SFS); ability to perform truck unload, stocking, planogram; ability to complete merchandise recovery and maintenance; ability to perform SISO and AD set duties; ability to support shrink and safety programs; ability to adhere to SOPs and company policies; ability to interact respectfully; etc. But many of those are duties. Better to keep skills as "Preferred Knowledge/Skills/Abilities: Cross-trained in Custom Framing selling and production; other duties as assigned." But that seems thin. Maybe we combine Skills and Requirements? But we need to follow instruction: only include sections when posting has real specific content. We have content for Skills: "Preferred Knowledge/Skills/Abilities". So we can include Skills section with that line. Now Benefits: - Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. - All team members enjoy everyday perks such as employee discounts and access to partner discount programs. - For a summary of benefits, visit the Michaels Benefits at a Glance page. - For additional information regarding benefits, visit MIKBenefits.com. We should keep that. Schedule: - Work hours include nights, weekends and early mornings. Now About the role: maybe a brief summary: "Store team member responsible for delivering friendly customer service, assisting with product location, ensuring fast checkout, handling truck unload and merchandise duties, maintaining store standards, supporting omni-channel processes, and adhering to company policies." We can craft from the text. We must not repeat the job title as heading. The job title is "Store - RAL-BRIER CREEK PKWY, NC". We should not use that as heading. Now produce HTML:

About the role

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