Retail Sales - Women's Apparel - Southpark

About the role

The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life includes setting and achieving sales goals for both in-store and digital selling with effective use of selling tools (inclusive of text and social media), building lasting relationships with customers, providing the best service on their terms, offering honest and confident feedback about style and fit, and seeking fashion and product knowledge to build expertise. The role also involves working with the team to keep the department customer-ready by filling orders, stocking, re-merchandising, price markdowns, and light cleaning, as well as growing relationships by opening new Nordstrom Rewards program accounts.

Responsibilities

• Set and achieve sales goals for in-store and digital selling using tools such as text and social media.
• Build and maintain lasting customer relationships.
• Provide exceptional customer service tailored to individual preferences.
• Offer honest and confident feedback on style and fit.
• Pursue ongoing fashion and product knowledge to enhance expertise.
• Collaborate with the team to maintain a customer-ready department, including filling orders, stocking, re-merchandising, price markdowns, and light cleaning.
• Grow customer relationships by opening new Nordstrom Rewards program accounts.
• Occasionally perform work or duties in departments other than the one hired into, based on business needs.

Requirements

• Excellent communication and people skills.
• Self-motivated and goal-oriented focus.
• Strong interest in using networking and technology to achieve sales goals.
• Ability to excel in a team environment.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong organization and follow-through skills.
• Ability to work a flexible schedule based on business needs.

Physical Requirements

• Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting these items above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Pay

The pay range for this position is $12.80 per hour. Pay offers are dependent on location, as well as job-related knowledge, skills, and experience.

Commission varies based on merchandise sold: apparel, shoes, and accessories typically range from 3% to 14.5%, while beauty and men’s fragrance sales roles typically receive 3%.

Benefits

• Medical, vision, and dental insurance.
• Retirement benefits.
• Paid time away.
• Life insurance and disability coverage.
• Employee merchandise discount.
• Employee Assistance Program (EAP) resources.
• Eligibility for performance-based incentives or bonuses.
• 401k retirement plan with matching options.
• Paid time off (PTO) accruals and holiday pay.

Eligibility requirements may apply based on location, job level, classification, and length of employment. For details, refer to the Nordstrom Benefits Overview: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf