Retail Sales Tech

About the role

We would love for you to explore other opportunities within Asurion. Retail Sales Technician [17.00] + unlimited sales bonus potential. If you enjoy helping people repair and get to know their tech devices, our Retail Sales Technician role is for you. At uBreakiFix by Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.

Responsibilities

• Provide technical expertise, troubleshoot, and repair customer electronic devices
• Be the face of Asurion and deliver award-winning, personalized customer experiences
• Enhance customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers
• Upsell Asurion products and achieve sales goals
• Contribute & support in market, based on needs of the business and store locations
• Efficiently multitask in a dynamic retail environment
• Self-manage and set priorities

Requirements

• 1+ years of customer service/retail sales experience
• 6+ months of experience with product service support or technology repair (preferred)
• Basic knowledge of mobile devices and operating systems
• Ability to work a flexible retail schedule, including weekends and holidays
• Demonstrated ability to multitask efficiently in a fast-paced environment
• A passing background check (criminal and drug test)

Qualifications

• Passing background check (criminal and drug test)

Skills

• Customer service focus
• Troubleshooting and repairing tech devices
• Flexible scheduling
• Multitasking

Benefits

• Ongoing training to grow your skills and hands-on training
• Unlimited monthly bonus potential for great sales!
• Competitive hourly pay and benefits
• Career growth opportunities based on your interests

Pay

Starting pay is at $17.00 per hour + uncapped sales & repair incentive. Average incentive potential is $607/month, with unlimited earning potential!

Schedule

Flexible retail schedule, including weekends and holidays.