Retail Sales Team Lead

Role: Team Lead in a dynamic retail environment focused on sports and outdoor products. Responsibilities Lead and coach associates to deliver exceptional customer service and ensure accurate transactions.Support opening and closing procedures, cash handling, and loss prevention efforts.Monitor key performance indicators (KPIs) to drive store results.Assist in training new team members and resolving customer issues.Maintain strong product presentation and operational standards.Foster a culture of teamwork, integrity, and inclusion to enhance the customer experience. Qualifications & Skills Leadership experience in retail or similar environment.Strong communication and coaching abilities.Ability to handle cash, monitor KPIs, and implement loss prevention strategies.Customer-focused mindset with problem-solving skills.Commitment to teamwork, integrity, and inclusivity.