Retail Sales Support-Winrock Town Center

About the role

As a Sales Support associate, you will support delivering the sales plan through selling effectiveness by understanding our customers’ needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Recover and replenish merchandise on the sales floor to brand standards.
• Process merchandise to be sales floor ready and maintain the back room.
• Assist with floorset execution, window changes, visual presentation, marketing placement, and shipment processing as needed.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• Perform constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the safest, cleanest, and most engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

Requirements

• Thrives in a customer-first based retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, openness to feedback, and ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

• On-demand access to your earned wages through DailyPay.
• Tuition-free education in partnership with Guild, plus tuition reimbursement and scholarship opportunities for post-secondary education programs.
• Voluntary medical, dental, vision, short-term disability, life, and AD&D coverage through our partnership with The American Worker. (Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans; benefits vary for Kansas and Ohio residents.)
• No-cost mental health and well-being support through our Employee Assistance Program (EAP).
• Opportunity for paid time off, paid parental leave, and access to family-building benefits.
• 40% merchandise discount and qualify for free products so you can experience and share the brand you love.

Visit bbwbenefits.com for more details.