Retail Sales Support-QUEENS CENTER

About the Role

As a Sales Support associate at Bath & Body Works, you will support delivering sales plans through selling effectiveness by understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth and contribute to a positive, high-energy environment.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers by uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Recover and replenish merchandise on the sales floor to brand standards.
• Process merchandise to be sales floor ready and maintain the back room.
• Assist with floorset execution, window changes, visual presentation, marketing placement, and shipment processing as needed.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases and keeping the cash wrap neat, clean, and stocked.
• Engage in constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products and maintain the store's visual appearance.
• Consistently lift 10 pounds and up to 50 pounds.
• Adhere to all safety standards and expectations to provide the safest, cleanest, and most engaging experience.
• Maintain our values, policies, and procedures.

Requirements

• Thrive in a customer-first based retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, openness to feedback, and the ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

• Limited Medical Benefit Plans with access to a national PPO network, prescription drug coverage, and telemedicine (free consultations). Note: Minnesota, New Mexico, and Vermont residents are not eligible; benefits vary for Kansas and Ohio residents.
• Dental and vision coverage for frames and eye exams.
• Care benefits with unlimited access to Care.com for finding and booking short-term and ongoing care.
• No-cost mental health and wellbeing support through the Employee Assistance Program (EAP).
• On-demand access to earned wages through DailyPay.
• 40% merchandise discount and free Bath & Body Works product.

Visit bbwbenefits.com for more details.