Retail Sales Supervisor - New Store
About the role
Retail Sales Supervisors are a major driving factor behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. This role operates in a dynamic retail showroom and leverages leading-edge retail technology to coach and develop high-performing, commission-based sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment.
Responsibilities
- Lead and develop motivated, driven commission sales teams
- Provide customer-centric sales coaching
- Conduct team huddles and sales drills
- Drive customer engagement and satisfaction
- Execute sales strategies and manage performance
- Oversee operational execution, including open/close procedures and showroom readiness
- Manage workflows and processes
Requirements
- Proven leadership experience in a customer-focused retail environment
- Must be at least 18 years old
- Ability to stand and walk for extended periods
- Ability to lift, move, and handle up to 50 lbs as needed
Preferred Qualifications
- 3+ years in a supervisory or sales leadership role
- Experience managing commission-based teams
- Knowledge of retail operations and customer experience standards
- Familiarity with e-learning and team training platforms
- Strong organizational and time management abilities
Skills
- Team Leadership and Staff Development
- Customer-Centric Sales Coaching
- Effective Communication and Active Listening
- Critical Thinking and Problem Solving
- Goal Setting and Performance Management
- Operational Execution
- Driving Customer Engagement and Satisfaction
- Sales Strategy Execution
- Process and Workflow Management
Benefits
- Competitive Medical, Dental, and Vision Insurance
- Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday
- 401(k) Profit Sharing Plan with a generous company match
- Pet Insurance and employer-paid Life Insurance options
- Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
- Employee Discount starting on Day 1, plus exclusive partner discounts
About the company
Bob’s Discount Furniture is one of the leading omni-channel furniture retailers in the country with over 200 stores. We foster a positive, inclusive, and skill-driven work environment guided by core values: Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun. We are committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.