Retail Sales Supervisor- New Store
Bob's Discount Furniture · Kennesaw, GA · 6 days ago
Customer ServiceFull-time
About the role
Our Retail Sales Supervisors are a major driving force behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. This role operates in a dynamic retail showroom and leverages leading-edge retail technology to coach and develop high-performing teams.
Responsibilities
- Lead motivated, driven, commission sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment.
- Coach and develop high-performing teams through effective communication and active listening.
- Drive customer engagement and satisfaction through goal setting and performance management.
- Execute sales strategy and manage operational execution, including open/close procedures and showroom readiness.
- Conduct team huddles and sales drills to ensure continuous improvement and team alignment.
- Manage commission-based teams with 3+ years of supervisory or sales leadership experience.
- Ensure compliance with retail operations and customer experience standards.
- Utilize e-learning and team training platforms to enhance team development.
Requirements
- Proven leadership experience in a customer-focused retail environment.
- At least 18 years old to be considered for employment with Bob’s.
- Ability to stand and walk for extended periods.
- Ability to lift, move, and handle up to 50 lbs as needed.
Preferred Competencies & Skills
- Experience managing commission-based teams.
- Familiarity with e-learning and team training platforms.
- Strong organizational and time management abilities.
Qualifications
- Proven leadership experience in a customer-focused retail environment.
- At least 18 years old to be considered for employment with Bob’s.
- Ability to stand and walk for extended periods.
- Ability to lift, move, and handle up to 50 lbs as needed.
Skills
- Core Competencies & Expertise: Team Leadership and Staff Development, Customer-Centric Sales Coaching, Effective Communication and Active Listening, Critical Thinking and Problem Solving, Goal Setting and Performance Management, Operational Execution, Conducting Team Huddles and Sales Drills, Driving Customer Engagement and Satisfaction, Sales Strategy Execution, Process and Workflow Management.
Benefits
- Competitive Medical, Dental, and Vision Insurance.
- Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
- 401(k) Profit Sharing Plan with a generous company match.
- Pet Insurance and employer-paid Life Insurance options.
- Tuition reimbursement, on-demand learning, and career progression pathways.
- Employee Discount starting on Day 1, plus exclusive partner discounts.
- Professional Development opportunities.
Company Culture & Core Values
- Honesty
- Integrity
- Transparency
- Community
- Safety
- Diversity
- Accountability
- Fun
Minimum Qualifications
- Proven leadership experience in a customer-focused retail environment.
- At least 18 years old to be considered for employment with Bob’s.
- Ability to stand and walk for extended periods.
- Ability to lift, move, and handle up to 50 lbs as needed.
Diversity is a Core Value at Bob’s
We are committed to creating a place as diverse as the communities we serve. It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.