Retail Sales Supervisor

About the role

Our Retail Sales Supervisors are a major driving factor behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. At Bob’s, you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the “Bob’s Way,” our Retail Sales Supervisors lead motivated, driven, commission sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment. This role operates in a dynamic retail showroom and leverages leading-edge retail technology to coach and develop high-performing teams.

Key Skills For Success

To excel in this role, you will need to demonstrate strengths in the following skill areas:

• Core Competencies & Expertise
  • Team Leadership and Staff Development
  • Customer-Centric Sales Coaching
  • Effective Communication and Active Listening
  • Critical Thinking and Problem Solving
  • Goal Setting and Performance Management
  • Operational Execution (Open/Close Procedures, Showroom Readiness)
  • Conducting Team Huddles and Sales Drills
  • Driving Customer Engagement and Satisfaction
  • Sales Strategy Execution
  • Process and Workflow Management
• Preferred Competencies & Skills
  • 3+ years in a supervisory or sales leadership role
  • Experience managing commission-based teams
  • Knowledge of retail operations and customer experience standards
  • Familiarity with e-learning and team training platforms
  • Strong organizational and time management abilities

Who We Are

At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

Benefits & Perks

• Competitive Medical, Dental, and Vision Insurance
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance and employer-paid Life Insurance options
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
• Employee Discount starting on Day 1, plus exclusive partner discounts

Minimum Qualifications

• Proven leadership experience in a customer-focused retail environment
• Must be at least 18 years old to be considered for employment with Bob’s

Physical Demands

• Ability to stand and walk for extended periods
• Ability to lift, move, and handle up to 50 lbs as needed