Retail Sales Supervisor

About the role

Our Retail Sales Supervisors are a major driving factor behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. At Bob’s, you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the “Bob’s Way,” our Retail Sales Supervisors lead motivated, driven, commission sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment. This role operates in a dynamic retail showroom and leverages leading-edge retail technology to coach and develop high-performing teams.

At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

Core Competencies & Expertise

• Team Leadership and Staff Development
• Customer-Centric Sales Coaching
• Effective Communication and Active Listening
• Critical Thinking and Problem Solving
• Goal Setting and Performance Management
• Operational Execution (Open/Close Procedures, Showroom Readiness)
• Conducting Team Huddles and Sales Drills
• Driving Customer Engagement and Satisfaction
• Sales Strategy Execution
• Process and Workflow Management

Preferred Competencies & Skills

• 3+ years in a supervisory or sales leadership role
• Experience managing commission-based teams
• Knowledge of retail operations and customer experience standards
• Familiarity with e-learning and team training platforms
• Strong organizational and time management abilities

Minimum Qualifications

• Proven leadership experience in a customer-focused retail environment
• Must be at least 18 years old to be considered for employment with Bob’s

Benefits

• Competitive Medical, Dental, and Vision Insurance
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance and employer-paid Life Insurance options
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
• Employee Discount starting on Day 1, plus exclusive partner discounts

Culture & Values

At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. We believe in fostering a positive, inclusive, and skill-driven work environment. Our core values guide everything we do:

• Honesty
• Integrity
• Transparency
• Community
• Safety
• Diversity
• Accountability
• Fun

Physical Demands

• Ability to stand and walk for extended periods
• Ability to lift, move, and handle up to 50 lbs as needed