Retail Sales Supervisor

About the role

Our Retail Sales Supervisors are a key component of Bob’s Discount Furniture’s success and growth. You'll work in a dynamic retail showroom, leveraging leading-edge retail technology to coach and develop high-performing teams.

Responsibilities

• Lead motivated, driven, commission sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment.
• Coach and develop high-performing teams through effective communication and active listening.
• Drive customer engagement and satisfaction by implementing sales strategies and executing workflows.
• Manage operational execution, including open/close procedures and showroom readiness.
• Conduct team huddles and sales drills to ensure continuous improvement and performance management.

Requirements

• Proven leadership experience in a customer-focused retail environment.
• At least 18 years old to be considered for employment with Bob’s.
• Ability to stand and walk for extended periods.
• Ability to lift, move, and handle up to 50 lbs as needed.

Qualifications

• 3+ years in a supervisory or sales leadership role.
• Experience managing commission-based teams.
• Knowledge of retail operations and customer experience standards.
• Familiarity with e-learning and team training platforms.
• Strong organizational and time management abilities.

Skills

• Core Competencies & Expertise: Team Leadership and Staff Development, Customer-Centric Sales Coaching, Effective Communication and Active Listening, Critical Thinking and Problem Solving, Goal Setting and Performance Management, Operational Execution, Conducting Team Huddles and Sales Drills, Driving Customer Engagement and Satisfaction, Sales Strategy Execution, Process and Workflow Management.
• Preferred Competencies & Skills: Knowledge of retail operations and customer experience standards, Familiarity with e-learning and team training platforms, Strong organizational and time management abilities.

Benefits

• Competitive Medical, Dental, and Vision Insurance.
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match.
• Pet Insurance and employer-paid Life Insurance options.
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways.
• Employee Discount starting on Day 1, plus exclusive partner discounts.
• And so much more!

Pay

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: Pay Range: $26.00 - $28.00 per hour plus bonus opportunity.

Culture & Core Values

We believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do.