Retail Sales Specialist - TCL Home Theater

About the role

As a Retail Sales Specialist for TCL home theater, you’ll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. In this role, you’ll lean into your people skills and passion for technology to create unforgettable customer experiences. We’ll provide ongoing training and self-guided learning, so you’re always ready to showcase the latest TCL home theater products.

Responsibilities

• Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
• Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences.
• Use available tools to stay current on promotional initiatives and help drive profitable growth.
• Generate future opportunities by discovering customers’ current and long-term tech needs.
• Embrace our learning culture to continuously improve existing skills while acquiring new ones.
• Maintain specified department merchandising and organization.

Requirements

• Must be at least 18 years old.
• Ability to work successfully as part of a team.

Qualifications

• 3 months of experience working in customer service, sales or related fields.

Benefits

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being
• Different types of leaves of absence (LOA) and potential pay sources based on eligibility
• Paid time off (vacation or PTO) offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service
• Certain roles eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results