Retail Sales Specialist - Part-Time

About the role

With hundreds of Spectrum Stores across the country, our Store Specialists help us keep millions of customers connected across our footprint. In this customer-facing, individual contributor role, you will be responsible for promoting and selling Spectrum products and services, including Spectrum Internet, Mobile, streaming and linear Video, and Voice.

Responsibilities

• Assist customers with inquiries related to Spectrum products and services, account management, billing, technical support, etc.
• Educate current and prospective customers about our products and services and identify opportunities to generate new sales or upgrade their packages
• Manage operational tasks like processing payments and managing inventory
• Absorb and maintain a clean and organized sales environment and with store opening and closing activities

Requirements

Your Schedule: Full-time employees must be available to work any schedule during store operating hours, and part-time employees are scheduled for 20-29 hours per week that will vary weekly and will include evenings, weekends and holidays.

Qualifications

• Education: High School Diploma or equivalent.
• Skills & Abilities: Proficiency in cash handling and accurate payment transactions; high comfort level with personal technology, including mobile devices and video platforms; basic math skills; ability to read, write, speak, and understand English; familiarity with goal- and incentive-based work environments; strong performance in a fast-paced team environment; effective communication with employees and customers in person, on the phone and in writing; highly effective interpersonal skills for building partnerships across the organization; self-motivated, competitive spirit with a desire to exceed sales goals; positive and professional demeanor, strong attention to detail and problem-solving skills.

Benefits

We’ll give you the tools and resources needed to unlock your potential and succeed, including branded uniform apparel to make you easily identifiable. Paid Training: Store Specialists participate in comprehensive, paid training to learn all about our sales techniques, products and services. Your learning journey includes virtual classroom training and self-study activities, ongoing peer-to-peer and leadership mentoring and opportunities to practice skills in the retail store environment, regular sales and customer service coaching sessions, and ongoing updates to ensure your knowledge of evolving Spectrum products and services.

Pay

Earn $18.00/hour base pay, with the potential to earn $23.85/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Schedule

This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.