Retail Sales Specialist - Part-Time
About the role
With hundreds of Spectrum Stores across the country, our Store Specialists help us keep millions of customers connected across our footprint.
In this customer-facing, individual contributor role, you will be responsible for promoting and selling Spectrum products and services, including Spectrum Internet, Mobile, streaming and linear Video, and Voice.
Responsibilities
- Aid customers with inquiries related to Spectrum products and services, account management, billing, technical support, etc.
- Educate current and prospective customers about our products and services and identify opportunities to generate new sales or upgrade their packages
- Manage operational tasks like processing payments and managing inventory
- Absorb and maintain a clean and organized sales environment and with store opening and closing activities
Requirements
- Full-time or part-time
- Entry-level
- Paid on-the-job training
- Career progression opportunities - earn more as you grow
Qualifications
- Education: High School Diploma or equivalent
- Skills & Abilities: Proficiency in cash handling and accurate payment transactions, high comfort level with personal technology, basic math skills, ability to read, write, speak, and understand English, familiarity with goal- and incentive-based work environments, strong performance in a fast-paced team environment, effective communication with employees and customers in person, on the phone and in writing, highly effective interpersonal skills for building partnerships across the organization, self-motivated, competitive spirit with a desire to exceed sales goals, positive and professional demeanor, strong attention to detail and problem-solving skills
- Preferred Qualifications: Knowledge of the latest technology and devices, 1-5 years of sales/customer service experience, 1-3 years of telecommunications/wireless experience
Benefits
- Comprehensive, paid training to learn all about our sales techniques, products and services
- Opportunities for significant earnings, cash incentives during your ramp-up period, and uncapped commissions
- Competitive Compensation
- High-quality and affordable health and insurance benefits
- Market-Leading Retirement Plan
- Employee Stock Purchase Plan
- Free & Discounted Products
- Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more
Schedule
Full-time employees must be available to work any schedule during store operating hours, and part-time employees are scheduled for 20-29 hours per week that will vary weekly and will include evenings, weekends and holidays.
Pay
Earn $18/hour base pay, with the potential to earn $23.85/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.
Skills
- Proficiency in cash handling and accurate payment transactions
- High comfort level with personal technology, including mobile devices and video platforms
- Basic math skills
- Ability to read, write, speak, and understand English
- Familiarity with goal- and incentive-based work environments
- Strong performance in a fast-paced team environment
- Effective communication with employees and customers in person, on the phone and in writing
- Highly effective interpersonal skills for building partnerships across the organization
- Self-motivated, competitive spirit with a desire to exceed sales goals
- Positive and professional demeanor, strong attention to detail and problem-solving skills