Retail Sales Specialist - Microsoft

About the role

As a Retail Sales Specialist for our Microsoft products, you’ll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You’ll maintain knowledge of Microsoft products through required trainings, certifications and self-development. In this role, you’ll make our customers feel excited, confident and appreciated by providing them with relevant and memorable solutions.

Responsibilities

• Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
• Use available tools to stay current on promotional initiatives and help drive profitable growth
• Generate future opportunities by discovering customers’ current and long-term tech needs
• Embrace our learning culture to continuously improve existing skills while acquiring new ones
• Maintain specified department merchandising and organization

Requirements

• Must be at least 18 years old
• 1 year of experience in sales, customer service or related field
• Ability to work successfully as part of a team
• Ability to work a flexible schedule, including holidays, nights and weekends

Preferred Qualifications

• Prior experience serving as a specialist in premium, luxury or complex technology solutions
• 1 year of experience working with consumer electronics products and services

Benefits

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being
• Paid time off (vacation or PTO) based on work location, employment status, salary or hourly status, and years of service
• Eligibility for incentive pay plans to drive performance and recognize achievements