Retail Sales Specialist (full-time)

About the role

The Sales Specialist 1 delivers an exceptional guest experience by executing the Living Spaces Guest Engagement Model. This role focuses on driving sales performance through targeted SPH (Sales Per Hour) and achieving company KPIs while ensuring top-tier guest satisfaction as measured by survey results. Additional responsibilities include maintaining showroom Visual Merchandising Standards to create an inviting and organized environment.

Responsibilities

• Drive sales performance against targeted SPH (Sales Per Hour) and company KPIs while achieving high levels of guest satisfaction as measured by survey results.
• Achieve individual sales performance expectations, including SPH and applicable company KPIs.
• Analyze daily sales results, partner with leadership on behavioral expectations, and develop monthly proficiency plans using company sales reporting tools.
• Promote a positive, guest-focused store culture that supports revenue objectives and brand standards.
• Execute style guide directives, oversee merchandising and labeling, and ensure completion of Sales Merchandising Fundamentals on the showroom floor.
• Maintain inventory accuracy and comply with company asset protection and loss prevention standards.
• Assist with furniture assembly and preparation according to company guidelines.
• Utilize company systems and tools effectively while adhering to established operational processes and procedures.
• Perform additional duties as assigned to support overall store operations and enhance the guest experience.

Requirements

• High School Diploma or GED equivalent.
• At least one (1) year of retail experience in a direct customer interactive environment preferred; high volume experience is preferred.
• Equivalent combination of education and experience will be considered.
• Experience with Microsoft Office programs.

This position has no supervisory responsibilities.

Benefits

• Overtime pay for eligible, non-exempt team members.
• Reimbursement for expenses as required by applicable law and company policy.
• Team bonus based on meeting specific goals and KPIs (retail, guest services, and distribution center team members).
• Medical, dental, and vision insurance (full-time only).
• 401(k) with company match (full and part-time).
• Vacation (full-time only or as required by applicable law).
• Paid sick leave (full and part-time).
• Flex or health spending account (eligible full-time only).
• Employee Assistance Program (full and part-time).
• Holiday pay (full-time only).
• Life insurance (full-time only).

For more details, visit Careers at Living Spaces.