Retail Sales Specialist - Computing

As a Retail Sales Specialist in our computers department, you’ll engage with customers to understand their needs, preferences, and budget while providing expert advice and recommendations.

About the role

We’ll provide you with the resources to maintain expertise on products in the department, including specifications, features, and benefits. You’ll be responsible for delivering profitability by achieving revenue, margin, solutions, and operational targets. You’ll also work closely with other sales floor employees to demonstrate, promote, and sell products and services.

Responsibilities

• Help customers in the computers department, achieving team and individual sales goals
• Stay informed about technology trends and product releases through continuous learning and development
• Field customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience
• Use effective time management strategies to prioritize daily tasks and responsibilities
• Maintain department merchandising and readiness to serve customers
• Coach other sales floor employees on how to be successful in the category

Requirements

• Working and thriving in a fast-paced, team-oriented environment
• Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)

Benefits

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves.

Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results.

About Us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online, and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.

Best Buy is an equal opportunity employer. Position type: Full time.