Retail Sales Specialist (Bilingual Spanish)

About the role

With hundreds of Spectrum Stores across the country, our Store Specialists help us keep millions of customers connected across our footprint.

In this customer-facing, individual contributor role, you will be responsible for promoting and selling Spectrum products and services, including Spectrum Internet, Mobile, streaming and linear Video, and Voice.

Responsibilities

• Aid customers with inquiries related to Spectrum products and services, account management, billing, technical support, etc.
• Educate current and prospective customers about our products and services and identify opportunities to generate new sales or upgrade their packages
• Manage operational tasks like processing payments and managing inventory
• Aid in maintaining a clean and organized sales environment and with store opening and closing activities

Requirements

• Full-time or part-time
• Entry-level
• Paid on-the-job training
• Career progression opportunities - earn more as you grow

Qualifications

• Education: High School Diploma or equivalent
• Skills & Abilities: Proficiency in cash handling and accurate payment transactions; high comfort level with personal technology, including mobile devices and video platforms; basic math skills; ability to read, write, speak, and understand English; familiarity with goal- and incentive-based work environments; strong performance in a fast-paced team environment; effective communication with employees and customers in person, on the phone and in writing; highly effective interpersonal skills for building partnerships across the organization; self-motivated, competitive spirit with a desire to exceed sales goals; positive and professional demeanor, strong attention to detail and problem-solving skills.
• Bilingual - Spanish (preferred)

Skills

• Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
• Earn $18.00/hour base pay, with the potential to earn $22.50/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Benefits

• Competitive Compensation
• Competitive starting wages with opportunities to increase your earnings as you grow.
• Supporting Well-Being
• High-quality and affordable health and insurance benefits.
• Market-Leading Retirement Plan
• 401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan.
• Employee Stock Purchase Plan
• Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service.
• Free & Discounted Products
• Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live.
• Education Benefit
• Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more.