Retail Sales Specialist (Bilingual Spanish)
About the role
With hundreds of Spectrum Stores across the country, our Store Specialists help us keep millions of customers connected across our footprint.
In this customer-facing, individual contributor role, you will be responsible for promoting and selling Spectrum products and services, including Spectrum Internet, Mobile, streaming and linear Video, and Voice.
Responsibilities
- Assist customers with inquiries related to Spectrum products and services, account management, billing, technical support, etc.
- Educate current and prospective customers about our products and services and identify opportunities to generate new sales or upgrade their packages
- Manage operational tasks like processing payments and managing inventory
- Aid in maintaining a clean and organized sales environment and with store opening and closing activities
Requirements
Your Schedule
- Full-time employees must be available to work any schedule during store operating hours, and part-time employees are scheduled for 20-29 hours per week that will vary weekly and will include evenings, weekends and holidays.
Qualifications
- Education: High School Diploma or equivalent.
- Skills & Abilities: Proficiency in cash handling and accurate payment transactions; high comfort level with personal technology, including mobile devices and video platforms; basic math skills; ability to read, write, speak, and understand English; familiarity with goal- and incentive-based work environments; strong performance in a fast-paced team environment; effective communication with employees and customers in person, on the phone and in writing; highly effective interpersonal skills for building partnerships across the organization; self-motivated, competitive spirit with a desire to exceed sales goals; positive and professional demeanor, strong attention to detail and problem-solving skills.
- Bilingual: Spanish (preferred).
Benefits
We’ll give you the tools and resources needed to unlock your potential and succeed, including branded uniform apparel to make you easily identifiable.
Full-time employees must be available to work any schedule during store operating hours, and part-time employees are scheduled for 20-29 hours per week that will vary weekly and will include evenings, weekends and holidays.
Your Schedule
- Full-time employees must be available to work any schedule during store operating hours, and part-time employees are scheduled for 20-29 hours per week that will vary weekly and will include evenings, weekends and holidays.
Your Earnings Elevated
- Earn more, faster. Our total compensation package creates opportunities for significant earnings, cash incentives during your ramp-up period, and uncapped commissions.
- When you’re motivated, have a strong work ethic, and believe in our products and services — it shows. Work hard and you’ll see the financial rewards from your time, energy, and effort. We’ll celebrate your successes with other incentives including merchandise, experiences, gift cards and more. Top performers also have the opportunity to attend an all expenses paid trip to recognize their contributions to our success.
- Whether you’re sharpening your skills through continued education or taking on new responsibilities to get to the next level, the opportunities for personal and professional growth are unlimited.
- Continuous learning, networking and hitting your sales goals will help fuel your growth and success. Top performers will have opportunities to advance into senior account executive, manager – and beyond.
You’ll also be able to continue or complete your education and develop skills for in-demand roles – 100% tuition-free. Our Education Benefit gives you access to a catalog of associate degrees, bachelor’s degrees, certificate and bootcamp programs with no out-of-pocket cost. Full-time employees can also receive up to $10,000 per year towards graduate degrees and other programs outside of the catalog after one year of service.
Rewards
- Competitive Compensation
- Competitive starting wages with opportunities to increase your earnings as you grow.
- Supporting Well-Being
- High-quality and affordable health and insurance benefits.
- Market-Leading Retirement Plan
- 401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan.
- Employee Stock Purchase Plan
- Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service.
- Free & Discounted Products
- Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live.
- Education Benefit
- Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more.
Get to Know Us
Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here
We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.