Retail Sales Specialist (Bilingual Spanish)

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Create ideal customer experiences through product support and education.
• Build positive customer relationships, effective listening, and overcome objections, while reselling the value of our products.
• Maintain knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensure a welcoming store atmosphere, deliver a clean retail experience, adhere to policies, resolve issues, and participate in training programs.

Requirements

• Earn $20.00/hour base pay, with the potential to earn up to $25.40/hour through commission and incentives.
• Work a flexible schedule, maintain regular attendance, perform physical tasks (lifting up to 35 lbs., prolonged standing), and follow Spectrum's dress code in a moderately noisy retail environment.

Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Comfortable with personal technology, including mobile devices and video platforms, and proficient in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English, prioritize, organize, manage tasks, and handle change effectively.
• Experience in goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone, and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail, and problem-solving skills.
• Bilingual: Spanish.

Benefits

• Comprehensive pay and benefits package that rewards contributions to the company's success.
• Opportunities for employment and advancement within the company.
• Equal opportunity employer.

Pay

The base pay for this position generally is between $18.00 and $31.75. The actual compensation offered will carefully consider a wide range of factors, including skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $11,232.

Schedule

This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.

Company Information

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.