Retail Sales Specialist

About the role

With hundreds of Spectrum Stores across the country, our Store Specialists help us keep millions of customers connected across our footprint. In this customer-facing, individual contributor role, you will be responsible for promoting and selling Spectrum products and services, including Spectrum Internet, Mobile, streaming and linear Video, and Voice.

Responsibilities

• Assist customers with inquiries related to Spectrum products and services, account management, billing, technical support, etc.
• Educate current and prospective customers about our products and services and identify opportunities to generate new sales or upgrade their packages
• Manage operational tasks like processing payments and managing inventory
• Absorb and maintain a clean and organized sales environment and with store opening and closing activities

Requirements

Position Type Full Time
Location Florence, KY
Date posted 07/01/2026
Areas of interest Retail, Sales
Requisition Number 2026-76785
Business unit Sales and Marketing
SRL213
Sales and Marketing

Qualifications

• Education: High School Diploma or equivalent.
• Skills & Abilities:
• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Benefits

Full-time or part-time
Entry-level
Paid on-the-job training
Career progression opportunities - earn more as you grow
Success Profile
What makes a Store Specialist at Spectrum successful? Here’s what we're looking for.
Our Store Specialists are charismatic, motivated to succeed, and work in a fast-paced, results-driven environment. As a member of our team, you will:
Assist customers with inquiries related to Spectrum products and services, account management, billing, technical support, etc.
Educate current and prospective customers about our products and services and identify opportunities to generate new sales or upgrade their packages
Manage operational tasks like processing payments and managing inventory
Assist in maintaining a clean and organized sales environment and with store opening and closing activities

Pay

Earn $18.00/hour base pay, with the potential to earn $22.50/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Schedule

Full-time employees must be available to work any schedule during store operating hours, and part-time employees are scheduled for 20-29 hours per week that will vary weekly and will include evenings, weekends and holidays.

Qualifications

• Education: High School Diploma or equivalent.
• Skills & Abilities:
• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.