Retail Sales Specialist

Responsibilities

• Enhance the customer experience while meeting sales, service, and operational goals.
• Create ideal customer experiences through product support and education.
• Build positive customer relationships, effective listening, and overcome objections, while reselling the value of our products.
• Maintain knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensure a welcoming store atmosphere, deliver a clean retail experience, adhere to policies, resolve issues, and participate in training programs.

Requirements

• Earn $20.00/hour base pay, with the potential to earn up to $25.40/hour through commission and incentives.
• Enjoy perks like free and discounted internet, TV, and mobile.
• Pave the way for a long and rewarding career with Spectrum.

Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• Comfortable with personal technology, including mobile devices and video platforms.
• Basic math skills.
• Ability to read, write, speak, and understand English.
• Priority and organizational skills, and ability to handle multiple tasks effectively.
• Experience in goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone, and in writing.
• Interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail, and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

Benefits

• A comprehensive pay and benefits package that rewards employees for their contributions to the company’s success.
• Compliance with local wage minimums and eligibility for additional forms of incentive-based compensation such as bonuses.
• A commission earnings target starting at $11,232.

Working Conditions

• Flexible schedule.
• Regular attendance required.
• Physical demands: lifting up to 35 lbs., prolonged standing.
• Adherence to Spectrum's dress code in a moderately noisy retail environment.

Pay and Schedule

• The base pay for this position generally is between $18.00 and $31.75.
• The actual compensation offered will carefully consider a wide range of factors, including skills, qualifications, experience, and location.
• This position has a commission earnings target starting at $11,232.

Schedule

• Flexible schedule.

Benefits

• Comprehensive pay and benefits package.
• Additional forms of incentive-based compensation such as bonuses.
• Commission earnings target starting at $11,232.