Retail Sales Specialist

About the role

With hundreds of Spectrum Stores across the country, our Store Specialists help us keep millions of customers connected across our footprint.

Responsibilities

• Assist customers with inquiries related to Spectrum products and services, account management, billing, technical support, etc.
• Educate current and prospective customers about our products and services and identify opportunities to generate new sales or upgrade their packages
• Manage operational tasks like processing payments and managing inventory
• Aid in maintaining a clean and organized sales environment and with store opening and closing activities

Requirements

Position Type Full Time
Date posted 06/12/2026
Areas of interest Retail, Sales
Requisition Number 2026-75873
Business unit Sales and Marketing
SRL213
Sales and Marketing

Qualifications

• Education: High School Diploma or equivalent
• Skills & Abilities: Proficiency in cash handling and accurate payment transactions, high comfort level with personal technology, basic math skills, ability to read, write, speak, and understand English, familiarity with goal- and incentive-based work environments, strong performance in a fast-paced team environment, effective communication with employees and customers in person, on the phone and in writing, highly effective interpersonal skills for building partnerships across the organization, self-motivated, competitive spirit with a desire to exceed sales goals, positive and professional demeanor, strong attention to detail and problem-solving skills
• Preferred Qualifications: Knowledge of the latest technology and devices, 1-5 years of sales/customer service experience, 1-3 years of telecommunications/wireless experience

Benefits

Earn $18.00/hour base pay, with the potential to earn $22.95/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Pay

The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Schedule

Full-time employees must be available to work any schedule during store operating hours, and part-time employees are scheduled for 20-29 hours per week that will vary weekly and will include evenings, weekends and holidays.