Retail Sales Specialist

About the role

FASHIONPHILE is revolutionizing the ultra-luxury fashion experience to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As a Retail Sales Specialist, you will be the face of the brand, providing exceptional customer service, driving sales, and maintaining a welcoming store environment. This position is ideal for individuals looking to gain retail experience, develop customer service skills, and grow within the company.

Responsibilities

• Greet and engage customers in a friendly, professional manner
• Assist customers in locating products, answering questions, and making purchase decisions
• Maintain knowledge of current promotions, product features, and store policies
• Accurately process sales transactions at the register, including cash handling and credit card payments
• Restock shelves, organize merchandise, and maintain visual displays to company standards
• Keep the sales floor clean, organized, and safe for customers and employees
• Participate in inventory counts, stock receiving, and product tagging as needed

On-Camera & Media Participation Requirement: As part of our retail team, associates may be asked to participate in company photos, videos, or other media used for internal communications, training, social media, marketing, or brand storytelling. This may include being featured on camera or appearing in the background of photos or video recordings taken in our retail locations. By accepting a role on our retail team, you acknowledge and agree that on-camera and media participation is a potential requirement of the job.

Requirements

• Previous retail experience preferred, but not required
• Strong communication, interpersonal skills, and ability to problem solve
• Enthusiastic, customer-focused, and eager to learn
• Reliability, punctuality, and ability to work flexible shifts including evenings, weekends, and holidays
• Tech savvy with the ability to work with multiple tech devices, Google Drive, and Apple products
• Ability to stand for extended periods and move throughout the sales floor

Benefits

• Medical, Dental, and Vision Coverage
• FSA options for Medical, Dependent Care & Commuter Benefits
• Paid Time off, Paid Sick Time, and Paid Holidays
• 401(k) with generous match program
• Free Life Insurance and AD&D
• Long-Term Disability Insurance
• Employee Discount

Pay

This position begins at $18.42/HR for all new hires at FASHIONPHILE's Los Angeles location + uncapped commission.