Retail Sales Specialist - Appliances

About the role

As a Retail Sales Specialist in our appliances department, you’ll engage with customers to learn their needs, provide excellent service, perform product demos and make helpful recommendations. We’ll provide the training you need to become an expert on kitchen and laundry appliances, including specifications, features and benefits.

Responsibilities

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Stay informed about the latest technology trends and products through continuous learning and professional development
• Handle customer inquiries, complaints and returns professionally, ensuring a positive shopping experience
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
• Maintain department merchandising and readiness to serve customers
• Train other sales floor personnel on how to be successful in the department

Requirements

• 1 year of experience building complex solutions in sales, customer service or related fields

Preferred Qualifications

• 1 year of experience selling in premium products, luxury brands and/or custom design environments
• 1 year of experience in customer relationship management (CRM)

Benefits

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being
• Leaves of absence (LOA) and potential pay sources based on eligibility
• Intermittent or reduced-schedule leave for certain medical or family care leaves
• Paid time off (vacation or PTO) based on work location, employment status, salary or hourly status, and years of service
• Incentive pay for eligible roles to drive performance and offer recognition

Position Type: Full time