Retail Sales Specialist - Appliances

About Us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online, and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.

What You’ll Do

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth, and achieve sales goals
• Stay informed about the latest technology trends and products through continuous learning and professional development
• Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience
• Prioritize activities based on urgency and importance, set realistic deadlines, and use tools and techniques to manage time effectively
• Maintain department merchandising and readiness to serve customers
• Train other sales floor personnel on how to be successful in the department

Qualifications

Basic Qualifications

• 1 year of experience building complex solutions in sales, customer service, or related fields

Preferred Qualifications

• 1 year of experience selling in premium products, luxury brands, and/or custom design environments
• 1 year of experience in customer relationship management (CRM)

Benefits

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being
• Different types of leaves of absence (LOA) and potential pay sources based on eligibility, including intermittent or reduced-schedule leave for certain medical or family care leaves
• Paid time off (vacation or PTO) for full-time and part-time employees based on work location, employment status, salary or hourly status, and years of service
• Incentive pay for certain roles to drive performance and offer recognition for achieving financial and strategic results

For more information about benefits, LOA, and paid time off, please refer to our Benefits Guide.

Schedule

Full time