Retail Sales Specialist - Appliances

About Us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.

Responsibilities

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Stay informed about the latest technology trends and products through continuous learning and professional development
• Handle customer inquiries, complaints and returns professionally, ensuring a positive shopping experience
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
• Maintain department merchandising and readiness to serve customers
• Train other sales floor personnel on how to be successful in the department

Requirements

• 1 year of experience building complex solutions in sales, customer service or related fields

Preferred Qualifications

• 1 year of experience selling in premium products, luxury brands and/or custom design environments
• 1 year of experience in customer relationship management (CRM)

Benefits

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being
• Leaves of absence (LOA) with potential pay sources based on eligibility, situation, work location, employment status, and federal/state regulations
• Intermittent or reduced-schedule leave available for certain medical or family care leaves
• Paid time off (vacation or PTO) for full-time and part-time employees based on work location, employment status, salary or hourly status, and years of service
• Incentive pay for certain roles to drive performance and offer recognition for achieving financial and strategic results

Position Type: Full time