Retail Sales Specialist - Appliances

About the role

As a Retail Sales Specialist in our appliances department, you’ll engage with customers to learn their needs, provide excellent service, perform product demos and make helpful recommendations. We’ll provide the training you need to become an expert on kitchen and laundry appliances, including specifications, features and benefits.

Responsibilities

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
• Stay informed about the latest technology trends and products through continuous learning and professional development.
• Handle customer inquiries, complaints and returns professionally, ensuring a positive shopping experience.
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively.
• Maintain department merchandising and readiness to serve customers.
• Train other sales floor personnel on how to be successful in the department.

Qualifications

• Basic: 1 year of experience building complex solutions in sales, customer service or related fields.
• Preferred: 1 year of experience selling premium products, luxury brands and/or custom design environments.
• Preferred: 1 year of experience in customer relationship management (CRM).

Benefits

• Competitive pay.
• Great employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well‑being.
• Various leaves of absence (LOA) and potential pay sources based on eligibility, with options for intermittent or reduced‑schedule leave.
• Paid time off (vacation or PTO) for full‑time and part‑time employees, based on location, status, and tenure.
• Incentive pay opportunities for roles where market norms demand it.

About Us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We humanize and personalize tech solutions for every stage of life—in our stores, online and in customers’ homes. Our culture deeply supports and values our employees, offering a great place to work where you can bring your full, authentic self now and into the future.

Schedule

Full time