Retail Sales Specialist - Appliances

About the role

You’ll engage with customers to learn their needs, provide excellent service, perform product demos and make helpful recommendations. We’ll provide the training you need to become an expert on kitchen and laundry appliances, including specifications, features and benefits.

Responsibilities

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Stay informed about the latest technology trends and products through continuous learning and professional development
• Handle customer inquiries, complaints and returns professionally, ensuring a positive shopping experience
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
• Maintain department merchandising and readiness to serve customers
• Train other sales floor personnel on how to be successful in the department

Requirements

• 1 year of experience building complex solutions in sales, customer service or related fields
• Preferred qualifications include 1 year of experience selling in premium products, luxury brands and/or custom design environments, and 1 year of experience in customer relationship management (CRM)

Qualifications

• Basic Qualifications: 1 year of experience building complex solutions in sales, customer service or related fields

Skills

• Customer service skills
• Product knowledge
• Time management
• Training ability

Benefits

• Competitive pay
• Employee discount
• Financial savings and retirement resources
• Support for physical and mental well-being

Pay

• Details about pay not specified in the job posting

Schedule

• Details about schedule not specified in the job posting

Benefits

• Best Buy provides a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
• Benefits Include Competitive pay, Great employee discount, Financial savings and retirement resources, Support for your physical and mental well-being

Position Type

• Full time

Keywords

• Retail Sales Representative

About Us

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life. Our Benefits Include Competitive pay, Great employee discount, Financial savings and retirement resources, Support for your physical and mental well-being.

Location

• Knoxville, TN - 37923

Company

• Best Buy

Application Deadline

• Minimum of 5 days from the posting date