Retail/Sales SME with AI Trainer

About the role

We are seeking experienced Retail Subject Matter Experts to join us as independent contractors for an AI training and model development initiative. In this role, you'll review AI-generated content, help shape workflows, and apply your financial expertise to improve model accuracy.

Responsibilities

• Serve as the retail domain expert during the training and fine-tuning of AI models, ensuring contextual accuracy and industry relevance.
• Develop knowledge bases, taxonomies, and ontologies that reflect retail industry standards and best practices.
• Annotate, label, and validate datasets with domain-specific knowledge (product categories, inventory terms, pricing, promotions, etc.).
• Collaborate with AI/ML engineers to design training data strategies, evaluation metrics, and prompt engineering techniques tailored to retail applications.
• Provide expert feedback on model outputs, identifying errors, ambiguities, and opportunities to improve model reasoning and performance.
• Partner with product and analytics teams to align AI capabilities with business objectives such as improving sales, forecasting demand, or enhancing customer engagement.
• Stay current with emerging trends in retail technology and AI, bringing innovative ideas for practical implementation.

Requirements

• Bachelor's or master's degree in business, Retail Management, Supply Chain, Data Analytics, or related field.
• Experience in working with Large Language Models (LLMs)
• 5‑10 years of experience in the retail sector (e.g., merchandising, operations, category management, supply chain, or e-commerce, including online retailers, marketplaces, or D2C companies)
• Experience with performance & campaign analytics, inventory forecasting & replenishment, product content & merchandising optimization, brand and product creation
• Proven ability to translate business processes into structured data requirements.
• Strong analytical and communication skills, with the ability to articulate complex retail concepts for technical and non-technical teams.

Skills

• Experience with AI/ML concepts (data annotation, prompt design, model evaluation) preferred.
• Familiarity with retail data systems such as ERP, POS, CRM, or inventory management software is a plus.