Retail Sales - Shoes - NorthPark Center

About the role

The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life includes setting and achieving sales goals for both in-store and digital selling, building lasting customer relationships, providing service on customers’ terms, offering honest style and fit feedback, and growing product knowledge. The role also involves collaborating with the team to maintain a customer-ready department through order fulfillment, stocking, re-merchandising, price markdowns, and light cleaning, as well as opening new Nordstrom Rewards program accounts.

Responsibilities

• Set and achieve sales goals for in-store and digital selling using tools such as text and social media
• Build and maintain lasting customer relationships
• Provide service tailored to each customer’s preferences
• Offer honest and confident feedback on style and fit
• Work with the team to keep the department customer-ready by filling orders, stocking, re-merchandising, price markdowns, and light cleaning
• Grow relationships by opening new Nordstrom Rewards program accounts
• Occasionally perform work or duties in departments other than the one hired into, based on business needs

Physical Requirements

• Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling
• Handle bulky and sometimes awkwardly shaped items, including reaching for and lifting these items above the head
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Skills and Qualifications

• Excellent communication and people skills
• Self-motivated and goal-oriented
• Strong interest in using networking and technology to achieve sales goals
• Ability to excel in a team environment
• Ability to prioritize multiple tasks in a fast-paced environment
• Strong organization and follow-through
• Willingness to work a flexible schedule based on business needs

Pay

$13.25 hourly. Commission varies based on merchandise sold: apparel, shoes, and accessories typically range from 3% to 14.5%; beauty and men’s fragrance roles typically receive 3%.

Benefits

• Medical, vision, and dental insurance
• Retirement benefits
• Paid time away
• Life insurance and disability coverage
• Employee merchandise discount
• Employee Assistance Program (EAP) resources
• Eligibility for performance-based incentives/bonuses
• 401k plan
• Paid time off (PTO) accruals and holidays