Retail Sales Representative

Description

A typical day at TCC as a Sales Associate starts with purpose. As the store opens, I'm preparing the space to welcome customers—not just to sell wireless products, but to truly help people stay connected to what matters most in their lives. From the moment the first customer walks in, my focus is on listening, understanding their needs, and guiding them toward solutions that bring real value. Throughout the day I drive sales by, connecting with customers both in-store and over the phone, answering questions, explaining options, and educating them on products and services that fit their lifestyles.

• Helping someone upgrade their device
• Answering questions about products and services
• Explaining product features
• Troubleshooting issues

Sales Goals

Sales goals are part of the journey, and I'm motivated by reaching sales milestones that reflect both personal growth and team success.

Customer Care

Balancing sales performance with genuine customer care is key—ensuring every customer feels confident, supported, and satisfied while driving results for the business.

• Engaging with customers both in-store and over the phone
• Answering questions and providing education
• Building trust and delivering an experience that goes beyond sales expectations

Community Engagement

As the day winds down and the store closes, I leave knowing I've contributed with energy, positivity, and purpose—not just doing a sales job, but building a long term sales career rooted in meaningful connections.

• Volunteering at community events
• Donating to local initiatives
• Participating in company-sponsored activities

Pay and Benefits

Average Salary: $55-65,000 per year
Salary Includes: Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing
Hourly Guaranteed Pay
Same Day Pay Options
Career Development
Paid Time Off
Paid Community Time
Paid Employees Matter Day
Generous Community Grant Opportunities
Employee Resource Groups
Medical, Dental, Vision
401K with Company Match
Long-Term and Short-Term Disability
Critical and Accident Benefits
Family Related Time Off
Employee Assistance Program
Employee Referral Program
Verizon Wireless Discount Options
Rewards and Recognition

Career Development

We're looking for individuals who share our commitment to customers, communities, and personal growth.

• At least a high school diploma
• Ability to work guaranteed full-time hours
• Ability to work a flexible schedule including nights, weekends, and holidays
• Reliable transportation