Retail Sales Representative

At TCC, Verizon Authorized Retailer, we believe our communities need more than just a wireless retailer, and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities.

About the role

A typical day at TCC as a Sales Associate starts with purpose. From opening the store to welcoming each customer, the focus goes beyond selling—it's about building connections, understanding needs, and delivering solutions that truly make a difference. Every interaction, whether in-store or over the phone, is an opportunity to create value, build trust, and exceed expectations. Success is driven by a balance of strong sales performance and genuine customer care. Supported by ongoing training, collaboration, and growth opportunities, each day contributes to developing the skills needed for a long-term career. And through community involvement, the impact of the role extends far beyond the store.

Responsibilities

• Engage with customers in-store or over the phone to understand their needs and deliver solutions.
• Drive strong sales performance while maintaining genuine customer care.
• Collaborate with the team and participate in ongoing training and development.
• Contribute to community involvement initiatives.

Requirements

• Telecommunication or wireless sales experience.
• Experience working in a fast-paced wireless retail sales position.
• Energized by a competitive, goal-driven sales environment where performance is rewarded.
• At least a high school diploma.
• Ability to work guaranteed full-time hours.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Ability to work in a retail, storefront environment.
• Reliable transportation; this position may require working in multiple locations.
• Frequent standing and the ability to stand, sit, walk, and bend for extended periods of time.
• Ability to lift 10 pounds as needed.
• Approximately 10% travel based on the needs of the business.
• Legally authorized to work in the U.S.

Pay

Average Salary: $55-65,000 per year. Includes competitive hourly rate, uncapped commission, bonuses, and profit-sharing. Hourly guaranteed pay and same-day pay options available.

Benefits

• Career Development
• Paid Time Off
• Paid Community Time
• Paid Employees Matter Day
• Generous Community Grant Opportunities
• Employee Resource Groups
• Medical, Dental, Vision
• 401K with Company Match
• Long-Term and Short-Term Disability
• Critical and Accident Benefits
• Family Related Time Off
• Employee Assistance Program
• Employee Referral Program
• Verizon Wireless Discount Options
• Rewards and Recognition