Retail Sales Representative

About the role

At TCC, Verizon Authorized Retailer, we believe our communities need more than just a wireless retailer, and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities. When you bring your energy, passion, and commitment to our customers and communities, we believe your success should match your effort—that's where our pay comes in.

A typical day at TCC as a Sales Associate starts with purpose. From opening the store to welcoming each customer, the focus goes beyond selling—it's about building connections, understanding needs, and delivering solutions that truly make a difference. Every interaction, whether in-store or over the phone, is an opportunity to create value, build trust, and exceed expectations. Success is driven by a balance of strong sales performance and genuine customer care. Supported by ongoing training, collaboration, and growth opportunities, each day contributes to developing the skills needed for a long-term career. And through community involvement, the impact of the role extends far beyond the store.

Responsibilities

• Engage with customers in-store or over the phone to build connections, understand needs, and deliver solutions.
• Drive sales performance while maintaining genuine customer care.
• Work in a fast-paced, goal-driven sales environment where performance is rewarded.
• Participate in ongoing training and collaboration to develop long-term career skills.
• Contribute to community involvement initiatives.

Requirements

• At least a high school diploma.
• Ability to work guaranteed full-time hours.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Ability to work in a retail, storefront environment.
• Reliable transportation; may require working in multiple locations.
• Frequent standing, sitting, walking, and bending for extended periods of time.
• Ability to lift 10 pounds as needed.
• Approximately 10% travel based on business needs.
• Legally authorized to work in the U.S.

Qualifications

• Telecommunication or wireless sales experience.
• Experience working in a fast-paced wireless retail sales position.
• Energized by a competitive, goal-driven sales environment.

Pay

Average Salary: $55-65,000 per year

• Competitive hourly rate.
• Uncapped commission structure.
• Generous monthly bonuses.
• Annual profit-sharing bonus.
• Hourly guaranteed pay.
• Same-day pay options.

Benefits

• Career development opportunities.
• Paid time off.
• Paid community time.
• Paid Employees Matter Day.
• Generous community grant opportunities.
• Employee Resource Groups.
• Medical, dental, and vision insurance.
• 401K with company match.
• Long-term and short-term disability.
• Critical and accident benefits.
• Family-related time off.
• Employee Assistance Program.
• Employee referral program.
• Verizon Wireless discount options.
• Rewards and recognition programs.