Retail Sales Representative

Overview

Brightstar, a global leader in lottery solutions, is seeking a Retail Sales Representative I to support sales growth across a statewide territory in Texas. The role involves managing an assigned territory, strengthening retailer relationships, optimizing product inventory, and executing sales initiatives. This customer‑facing position requires independent territory management, regular daytime travel, and responsive service to retailers and lottery partners. The position is located onsite in Lubbock, Texas.

Responsibilities

• Execute daily route coverage and maintain assigned schedules throughout the territory.
• Optimize product inventory, displays, and in‑store presentation based on retailer needs and sales performance.
• Expand market presence by recruiting new retailers and identifying opportunities for district‑level growth.
• Review sales results and key performance metrics with retailers while recommending actionable improvements.
• Implement sales initiatives, organizational strategies, and retail best practices at each point of distribution.
• Process instant ticket pickups, transfers, returns, and warehouse transactions in accordance with approved lottery procedures.
• Resolve retailer questions and concerns in partnership with lottery personnel and internal teams.
• Perform other duties as assigned.

Qualifications

• Valid driver’s license and eligibility to operate a company‑provided vehicle.
• Residence within the region supported by the assigned office.
• Proficiency with Microsoft Word and Excel.
• Strong written and verbal communication skills with the ability to adapt messaging for different audiences.
• Demonstrated planning, organization, and time‑management skills.
• Independence in managing territory responsibilities and completing required documentation accurately and on time.
• Ability to read, write, and communicate effectively in English.
• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• Previous retail or wholesale sales experience, including at least one year in a customer‑facing environment (preferred).
• Familiarity with Microsoft PowerPoint (preferred).
• Success building productive relationships with retailers, customers, and cross‑functional partners (preferred).
• Exposure to sales reporting, performance metrics, or data analysis (preferred).

Pay

The estimated starting compensation range is $40,887 – $115,000. Actual pay may vary based on background, skills, experience, and work location. Base pay is part of a Total Rewards program that may include commission, discretionary bonuses, and other incentives.

Benefits

• 401(k) Savings Plan with company contributions.
• Health, dental, and vision insurance.
• Life, accident, and disability insurance.
• Tuition reimbursement.
• Paid time off.
• Wellness programs.
• Identity theft insurance.
• Annual information‑security training.