Retail Sales Rep

About the Company

Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand-by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin and the Upper Peninsula of Michigan. With over 100 years in business and headquartered in Fenton, Missouri, we are a family-owned organization committed to serving our customers and developing top talent to continue our legacy as "the greatest service organization of its kind."

Why Work For Us

At Fabick Cat, you are more than just an employee—you are part of the Fabick family. We invest in our workforce by supporting and empowering employees to develop the skills needed for success in their careers. Our highly competitive total compensation and benefits package reflects our appreciation for the ongoing commitment of our team.

About the Role

A Retail Sales Rep (RSR) is the first point of customer qualification, responsible for assessing the viability of all retail sales leads. RSRs either handle leads directly or pass them to a field salesperson, utilizing the Fabick Cat CRM (Saleslink) for lead tracking and sharing. This role involves direct customer communication and close collaboration with the outside sales team for high-priority leads.

Responsibilities

• Re-establish, qualify, sell, and maintain contact with small to medium-sized customers across industries such as agriculture, heavy construction, compact construction, forestry, and power systems to increase sales of machines, parts, and service solutions.
• Proactively manage an account base of up to 1000 accounts in an assigned territory using the telephone as the primary tool.
• Conduct disciplined phone call campaigns to qualify accounts, update customer information, and develop relationships.
• Handle direct mail and other promotional campaigns for assigned accounts.
• Assist with walk-in retail activity requiring sales support.
• Collaborate with the marketing and sales team.
• Perform additional duties and special projects as assigned.

Requirements

• Associate degree or related business experience required; Bachelor’s Degree in Business Administration, Marketing, or a similar field preferred.
• 1-3+ years of sales experience required.
• Construction industry background preferred.
• Excellent written and oral communication skills.
• Proficiency in CRM software, Microsoft Word, Excel, and other business applications.
• Demonstrated success in a team environment.

Physical Requirements

• Ability to sit, stand, walk, read, talk, write, and hear.
• Occasionally lift and/or move up to 10 pounds.
• Ability to travel more than 50% of the time, including sitting/driving for long periods.

Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.