Retail Sales (PT) - THOP Sierra Campus Gift Shop (#111)

Key Responsibilities

• Deliver an exceptional customer experience by warmly greeting every customer, providing personalized service, and inviting them to return.
• Meet individual and store sales goals while contributing to overall store performance.
• Maintain an organized, clean, and visually appealing gift shop that reflects Cloverkey merchandising standards and hospital infection prevention requirements.
• Accurately process customer transactions and handle cash, credit cards, payroll deductions, hospital charge accounts, and other approved payment methods.
• Balance and verify cash drawers at the beginning and end of each shift, following established cash handling procedures.
• Promptly report and document any cash discrepancies in accordance with company policy.
• Maintain reliable attendance, work scheduled shifts and follow Cloverkey and hospital policies and professional appearance standards.
• Build positive relationships with hospital staff, volunteers, patients, and visitors while representing Cloverkey in a professional manner.
• Understand daily store operations and contribute to a collaborative team environment focused on excellent service and sales results.
• Demonstrate accountability, professionalism, and a commitment to continuous improvement as measured through individual and team performance.

Requirements

• Dependable, service-oriented, and committed to representing Cloverkey with professionalism and care.

Qualifications

• High school diploma or equivalent.
• Experience in a retail or customer service environment preferred.
• Ability to work flexible hours, including weekends.
• Knowledge of basic computer skills, including cash register systems.

Skills

• Excellent communication and interpersonal skills.
• Customer service orientation.
• Attention to detail and accuracy in financial transactions.
• Ability to work independently and as part of a team.

Benefits

• Flexible schedule to accommodate hospital hours.
• Opportunity to work in a supportive, family-owned business culture.
• Professional development opportunities.

Pay

• $15.00 per hour.

Schedule

• Approximately 20 hours per week.
• Gift Shop Hours: Monday to Friday: 8:00 AM to 7:00 PM, Saturday to Sunday: 10:00 AM to 4:00 PM.