Retail Sales Program Manager
American Residential Services · Schaumburg, IL · Yesterday
On-siteInformation Technology$5/hrFull-time
Responsibilities
- Lead the retail sales team responsible for promoting HVAC services, heating and air conditioning consultations, and indoor air quality solutions.
- Recruit, train, and manage team members in the retail HVAC lead generation program.
- Manage daily and weekly associate performance, schedules, and activities to achieve lead generation goals.
- Hold regular team meetings to train, motivate, and support retail associates.
- Provide coaching, performance feedback, and leadership support to retail team members.
- Develop and implement sales strategies to increase HVAC lead generation and retail performance.
- Spend approximately 60–65% of time in the field supporting retail associates and store partnerships.
- Build relationships with retail store managers and home services teams.
- Track and report key performance metrics including leads generated, staffing levels, and retail program performance.
- Organize store events, promotions, and contests to increase customer engagement and lead activity.
- Provide technical updates and training regarding HVAC products, indoor air quality solutions, and seasonal promotions.
Qualifications
- A high school diploma or GED is required.
- Minimum of two years of demonstrated sales experience is preferred.
- Prior experience managing retail teams or field sales teams is preferred.
- Strong leadership, communication, and organizational skills are essential.
- The ability to work evenings and weekends as needed is required.
- Strong customer engagement and sales coaching skills are necessary.
- The ability to interpret training materials and support team development is important.
Benefits
- Insurance available after 31 days of employment.
- Take-home company vehicle / fuel / vehicle maintenance.
- Low-cost medical insurance options starting at $5/week.
- Dental and vision insurance options.
- Health Savings Account (HSA) or Flexible Spending Account (FSA).
- 401(k) with company match.
- Paid time off and holiday pay.
- Company-paid life insurance.
- Career growth opportunities within a national service organization.