Retail Sales Program Manager

Responsibilities

• Recruit, train, and manage retail sales associates (SSAs) to meet daily and weekly lead goals
• Oversee SSA schedules, performance, and activities to drive service center success
• Hold weekly team meetings to inform, motivate, and track progress vs. goals
• Train SSAs on product knowledge (seasonal changes, IAQ materials, HVAC systems, etc.)
• Build a competitive, engaging environment through internal lead contests and challenges
• Spend 60–65% of your time in the field coaching SSAs and working with retail store management
• Develop strong working relationships with retail store staff and area management
• Communicate performance updates and staffing changes to retail partners
• Cook up and execute store events with active involvement from store leadership

Qualifications

• 3+ years of proven sales and management/supervisory experience strongly preferred
• Strong interpersonal, organizational, communication, and sales skills
• Ability to work evenings and weekends with minimal supervision
• Comfort reading and applying technical training materials
• Related experience, advanced training, or equivalent education may be considered

Pay

Pay: $70,000 – $80,000 per year (based on experience) + Annual Bonus Opportunities

Schedule

Schedule: Full-time, includes evenings and weekends